AtWhatMileage
Steering · 11 owner reports

Other steering problem on the 2014 GMC Acadia

1 crash 1 injury 2 of the 11 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 11
With an odometer reading 10
Reports per 1,000 built 0.2 per 1,000
Filed below 36,000 miles 40%
Mention a crash, fire or injury 2
Typical repair $350–$2,400
What it means when it happens High
Rank among this year's problems 11th

When other steering problem gets reported

Owners of the 2014 GMC Acadia report other steering problem at a median of 60,000 miles. A quarter of the reports come in before 35,000 miles and a quarter after 90,000 miles, from 10 reports that carried an odometer reading.

A part like this is normally expected to survive 95,000 miles. It is the 11th most-reported problem on this model year.

The mileage distribution

The reported range runs from 30,000 miles at the tenth percentile to 105,000 miles at the ninetieth, a spread of 78,180 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

40% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 10 odometer readings owners gave.
10th25thMedian 75th90th
28,920 miles 34,305 miles 61,900 miles 87,750 miles 107,100 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 1 a crash and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 16 model years of this car. It shows up earliest on the 2017, at a median of 10,000 miles, and latest on the 2008 at 90,000 miles.

By volume the 2010 carries the most reports, with 83; the 2014 has 11. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

On 08/17/14 at approximately 15:30, I was backing up in my driveway from a major roadway and my vehicle suddenly lost all power, steering and brakes. I looked at the driver information center and it said something like "power loss" and "battery". I was in too big of a hurry to put it in park and restart the vehicle and get out of the road to concentrate on what it was saying. I signed a lease for this vehicle on july 3, 2014 and actually was told after I signed all the papers that my vehicle was one that was involved in the ignition recall and to please drop it off at this dealer on monday, july 7, 2014 so they could replace the ignition. On monday,july 7, 2014, the dealer picked my vehicle up from my workplace, I'm just down the road. I picked my vehicle up on my way home. From that time forward, I noticed occasionally I was unable to turn the key in the ignition. Like sometimes when your steering wheel is just wrong. After a few attempts, I was able to start the vehicle. This happened maybe 5-6 times. On 08/18/14, I tried to contact my salesman and he is on vacation until next monday. I have not called the dealer back yet to…

1,200 miles NHTSA complaint 1098885 filed 2014-08-18

I was driving on I-10 for around an hour when my steering wheel made a slight turn to the right and completely locked up. The road was wet so I didn't want to slam on my brakes. I was trying as hard as I could to try and turn the steering wheel but couldn't. I tapped the brakes 2 times and then had to slam the brakes as hard as I could or I would have hit other vehicles. My car started spinning and then crashed head into the guardrail. I hit the guard rail so hard it ripped up the concrete and bounced my vehicle back into the interstate. Another vehicle pulled over and was trying to help me get my car off the interstate but neither of us could get the steering wheel to turn. It was still locked up turned to the right. My husband was a few vehicles back and he pulled over and was also trying to turn the steering wheel to get my vehicle off the interstate. After yanking on the steering wheel and tires as hard as he could, it finally made a big pop and then the steering wheel and tires were free so we could turn the wheel to get my car on side the road.

32,000 miles NHTSA complaint 1301990 filed 2016-07-26

I was driving on the freeway with my 4 children in the car. As I was exiting the freeway I suddenly lost all ability to steer my car. I was almost hit by a big rig because I did not know what was happening and no indicator light was displayed on my dashboard. The car was almost impossible to steer at slower speeds. I was put in an extremely dangerous situation. My car only has 45,000 miles on it. The dealership says my warranty is only good for 36,000 miles. Research has shown this is a very common defect with gmc acadia vehicles and they have not issued a recall and the problem seems to occur just after their standard warranty ends. The steering pump is defective and the cost to fix is over $2,000. *tr

45,000 miles NHTSA complaint 1330495 filed 2016-11-01

Also reported on the 2014 GMC Acadia

Other electrical problem

45 reports median 68k

Other engine problem

29 reports median 65k

Other powertrain problem

25 reports median 48k

Airbag inflator rupture

17 reports median 55k

How far this goes

Complaints are voluntary, so 11 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other steering problem happen on the 2014 GMC Acadia?

Across 10 owner reports that included an odometer reading, half were filed by 60,000 miles. A quarter were filed before 35,000 miles and a quarter after 90,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other steering problem on the 2014 GMC Acadia?

11 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed