AtWhatMileage
Model year report

2012 Ford F-350: what breaks, and at what mileage

What breaks on the 2012 Ford F-350

On the 2012 Ford F-350, the failure owners report most often is other suspension problem, and the reports cluster around 120,000 miles. The earliest to appear is other engine problem, reported by a median of 55,000 miles. Overall it scores 70 out of 100, high risk for a 2012.

High risk for a 2012 — 161st riskiest of the 271 2012 vehicles we can rate. 252 owner reports; fleet size estimated from this year's own recall paperwork.

The failures owners actually file about

Owners have reported 36 named failure modes on the 2012 Ford F-350, and the three most-reported carry 55% of everything filed.

Other suspension problem leads with 58 reports, about 18 per 1,000 vehicles and with the middle half of reports between 64k to 150,000 miles.

Other steering problem follows with 57 reports, usually reported between 58k to 145,000 miles.

Other engine problem follows with 24 reports, usually reported between 26k to 90,000 miles. 1 of those report mention a fire.

By system, the reports fall mostly into suspension (67), steering (61) and engine (28).

The mileage the reports cluster at

177 of the reports on the 2012 Ford F-350 came with an odometer reading, and half of those were filed before 90,000 miles.

Cumulatively, 28% by 50,000 miles, 54% by 100,000 miles and 83% by 150,000 miles of the dated reports had been filed, with 16 filed above the top of the chart.

16% of the dated reports were filed below 36,000 miles.

In the order they tend to show up: other engine problem around 55k, other steering problem around 116k and other suspension problem around 120k.

Median
  1. Other suspension problem 120k
  2. Other steering problem 116k
  3. Other engine problem 55k
  4. Fuel pump failure 11k
  5. Other wheel or tire problem 71k
  6. Control arm, ball joint or bushing failure 104k
  7. Other powertrain problem 42k
  8. Cruise control failure 50k
  9. Other fuel system problem 96k
  10. Other brake problem 90k
  11. Other speed control problem 71k
  12. Other electrical problem 59k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

Showing the 12 most-reported failure modes of 36. The full list is in the table below.

How reports accumulate

Share of reports filed by each mileage
half by 90k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 16 reports came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

What happens when these parts fail

Across the named modes, 8 mention a crash, 5 a fire and 3 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 3.77, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other suspension problem at $350–$2,000, other steering problem at $350–$2,400, other engine problem at $300–$4,000 and fuel pump failure at $600–$2,600. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

15% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Other suspension problem suspension 58 39 64k 120k 150k 18.0 $350–$2,000 Moderate
Other steering problem steering 57 39 58k 116k 145k 17.7 $350–$2,400 High
Other engine problem engine 24 21 26k 55k 90k 7.5 $300–$4,000 High
Fuel pump failure fuel 9 1 — 11k — 2.8 $600–$2,600 High
Other wheel or tire problem wheels 8 5 — 71k — 2.5 $200–$1,500 High
Control arm, ball joint or bushing failure suspension 7 7 — 104k — 2.2 $400–$2,200 High
Other powertrain problem transmission 6 6 — 42k — 1.9 $400–$4,500 High
Cruise control failure adas 5 2 — 50k — 1.6 $200–$1,400 High
Other fuel system problem fuel 5 3 — 96k — 1.6 $300–$2,200 High
Other brake problem brakes 5 5 — 90k — 1.6 $300–$1,800 High
Other speed control problem adas 5 4 — 71k — 1.6 $250–$2,000 Critical
Other electrical problem electrical 4 4 — 59k — 1.2 $250–$2,000 Moderate
Other body or interior problem body 4 3 — 42k — 1.2 $200–$2,000 Moderate
No-start or intermittent start failure engine 3 2 — 210k — 0.9 $200–$1,800 Moderate
Fuel tank, filler or EVAP failure fuel 3 3 — 83k — 0.9 $250–$1,800 Moderate
Steering rack, gear or tie rod failure steering 3 3 — 109k — 0.9 $700–$2,600 High
DPF, EGR or DEF system failure emissions 3 2 — 138k — 0.9 $800–$5,000 High
Radiator or coolant leak cooling 2 2 — 39k — 0.6 $350–$1,900 High
Control module (ECM/PCM/BCM) failure electrical 2 0 — — — 0.6 $700–$3,000 High
Lane keep or steering assist fault adas 2 0 — — — 0.6 $200–$1,600 High
Strut, shock or spring failure suspension 2 2 — 20k — 0.6 $500–$2,000 Moderate
Exhaust leak or fumes in the cabin emissions 2 1 — 72k — 0.6 $250–$2,000 High
Other lighting problem lighting 2 2 — 26k — 0.6 $120–$1,200 Moderate
Other visibility problem glass 2 2 — 104k — 0.6 $150–$1,400 Moderate
Stalling while driving engine 1 1 — 68k — 0.3 $300–$2,500 Critical
Overheating cooling 1 0 — — — 0.3 $400–$3,500 High
Transmission will not engage a gear transmission 1 1 — 164k — 0.3 $1,500–$6,000 Critical
Differential or transfer case failure drivetrain 1 1 — 300 — 0.3 $900–$4,200 High
Fuel leak or fuel odor fuel 1 0 — — — 0.3 $300–$2,500 Critical
Master cylinder or brake booster failure brakes 1 1 — 165k — 0.3 $450–$2,200 Critical
Parking brake failure brakes 1 1 — 26k — 0.3 $250–$1,300 Moderate
Seat belt or retractor failure airbag 1 0 — — — 0.3 $200–$900 High
Steering column or shaft failure steering 1 1 — 160k — 0.3 $600–$2,500 Critical
Tire blowout or tread separation wheels 1 1 — 94k — 0.3 $200–$1,500 Critical
Air conditioning failure hvac 1 1 — 47k — 0.3 $400–$2,800 Moderate
Other driver assistance problem adas 1 1 — 141k — 0.3 $250–$1,800 High
Unclassified problem other 17 10 69k 90k 119k 5.3 — Moderate

Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2012 Ford F-350 draws about 78 per 1,000 vehicles, which puts it in the 98th percentile of complaint rates among 2012 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 3,218 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2012 vehicles, which is what the risk score uses, is far more robust than the rate itself.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.

Other suspension problem

I bought a salvaged f 3-50 king ranch. Im having the same problem some of you are having. I thought maybe I got screwed for buying a salvaged vehicle, but you all are having same problem. Death wobble. At 60mph my truck sometimes shakes extremely bad. I thought tires were out of balance so I got that done and nope problem still there. I think its a major safety hazard. If ford put out a recall to fix the problem is the only way I could get mine fixed, because warranty was cancelled after crash. Fingers crossed they do!!!!! *tr

34,256 miles NHTSA complaint 1065047 filed 2014-05-14

At 55 miles an hour on rough pavement, the truck begin to violently shake back and forth. This shaking and jerking caused me to enter into the oncoming lane of traffic. In order to regain I had to slam on the brake pedal control thereby getting the speed down to 40 miles an hour. Ford suggested I checking the ball joints and the steering stabilizers. After spending over $600 in parts (not covered by warranty)and replacing the whole front end linkage, the vehicle then drove fine until I reached another 45 thousand miles or approximately 90 thousand miles total on truck. Now it has repeated the same process all over again throwing me into the opposite lane of traffic. The reason for purchasing a new truck is to have a save vehicle to use for performing my job. This truck has all original equipment and has not been altered in any way prior to this experience. This is definitely a safety issue that needs to be addressed by ford. I have found an aftermarket stabilizer bar that corrected the problem, however I feel that ford should recall and repair this problem with the proper equipment before someone looses their life of it. *tr

42,000 miles NHTSA complaint 1080189 filed 2014-06-27

Other steering problem

At 55 miles an hour on rough pavement, the truck begin to violently shake back and forth. This shaking and jerking caused me to enter into the oncoming lane of traffic. In order to regain I had to slam on the brake pedal control thereby getting the speed down to 40 miles an hour. Ford suggested I checking the ball joints and the steering stabilizers. After spending over $600 in parts (not covered by warranty)and replacing the whole front end linkage, the vehicle then drove fine until I reached another 45 thousand miles or approximately 90 thousand miles total on truck. Now it has repeated the same process all over again throwing me into the opposite lane of traffic. The reason for purchasing a new truck is to have a save vehicle to use for performing my job. This truck has all original equipment and has not been altered in any way prior to this experience. This is definitely a safety issue that needs to be addressed by ford. I have found an aftermarket stabilizer bar that corrected the problem, however I feel that ford should recall and repair this problem with the proper equipment before someone looses their life of it. *tr

42,000 miles NHTSA complaint 1080188 filed 2014-06-27

The first time it happened to me I was on a trip in canada from texas. The road was a little bumpy (farm road) I was driving 30 m/h accelerating to get to 60 m/h when all of sudden the truck started shaking so badly my head hit the side window. I couldn't steer the truck at all I slowed down to 0m/h put it on park then started rolling slowly and it was gone. It did it to me 3 times on a 3 weeks period. Since the roads are bad up there I kinda left it as that and told my husband about it when I came back to texas. We had the tires rotated and they couldn't see anything else wrong under the truck. I was months without having anything similar happening to me and yesterday I am on I-10 rolling about 65m/h and there it goes again and it was worst then the other times I fell my truck was about to explode from under me shaking to no end and no steering control at all even when letting go the gas it kept going and shaking and my truck shake its way from one lane to another one and finally stopped 3 inches from the retaining wall of the overpass. I could have killed myself. I had no more control at all on this truck which is a (2012 f-350…

36,000 miles NHTSA complaint 1148177 filed 2015-01-15

Other engine problem

Delayed reaction of accelerator : engine RPM does not decrease immediately when accelerator pedal is released therefore making the vehicle difficult to stop in an emergency situation . *tr

1,500 miles NHTSA complaint 964163 filed 2013-02-20

While towing loaded trailer on 2 lane highway, truck computer flashed message to "stop safely now". Engine shut down and would not restart. Dealer inspection found a faulty egt exhaust sensor. No other issues with cooling, oil or engine occurred. The safety issue is that the new control system software is designed to shut down engine in the event of a faulty sensor in order to protect the vehicle. The system should alert to the issue and allow the human to determine if it is safer to continue driving and risk damage to the vehicle. A control system that is not aware of the road, traffic or environmental conditions should never be allowed to override human requirement to continue driving out of harms way. *tr

25,667 miles NHTSA complaint 969501 filed 2013-03-20

Recalls on the 2012 model year

NHTSA has issued 4 recall campaigns covering the 2012 Ford F-350, affecting an estimated 3,721 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover equipment, engine, engine and engine cooling:exhaust system:manifold/header/muf and power train:automatic transmission. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.

14V498000

EQUIPMENT

3 vehicles 2014-08-13
Defect
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
13V535000

ENGINE

2,951 vehicles 2013-10-30
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence
An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
13V380000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

37 vehicles 2013-08-23
Defect
Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.
Consequence
Excessive heat build up in rear compartment could result in fire.
Remedy
Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.
11V582000

POWER TRAIN:AUTOMATIC TRANSMISSION

16,091 vehicles 2011-12-08
Defect
Ford is recalling certain model year 2011 f-150 vehicles manufactured from september 9, 2011, through september 22, 2011, and model year 2012 f-250, f-350, f-450 and f-550 heavy duty vehicles manufactured from september 12, 2011, through september 22, 2011. These vehicles fail to comply with the requirements of federal motor vehicle safety standard number 114, “theft protection.” the transmission can be shifted out of the park position without pressing the brake pedal due to brake shift interlock switch problem.
Consequence
This will allow the operator to inadvertently shift the vehicle into gear without the brake pedal being depressed, increasing the risk of a crash or injury to a nearby pedestrian.
Remedy
Ford will notify owners, and dealers will inspect the brake shift interlock switch function and replace the switch if necessary, free of charge. The safety recall began on december 22, 2011. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.

Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.

How it ranks in the 2012 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2012 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

Where 2012 sits in the model line

High risk for a 2012 — 161st riskiest of the 271 2012 vehicles we can rate. The comparison is always within the same model year, so an older car is never penalised for having had longer to break.

Across the 18 model years of this car that carry enough reports to score, 1998 comes out best at 56 and 2004 worst at 78, with 2012 itself at 70.

If the model year is negotiable, 1998, 2009, 1997, 2014, 2013, 2001, 2000, 1999 and 1996 score lower than 2012 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2008–2014 generation specifically, 2009 is the strongest year at 57 and 2011 the weakest at 74.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 2008-2014 generation, 2009 Ford F-350 scores best at 57 and 2011 Ford F-350 worst at 74.

What to look at before buying one

The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: other engine problem from about 26k, other steering problem from about 58k and other suspension problem from about 64k.

On a 2012 Ford F-350 with more miles than that on it, the useful question to put to a seller or a mechanic is whether other engine problem has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.

None of this is a diagnosis. It is a list of what other owners of the same model year reported, ordered by when they reported it, which is a good place to point an inspection and a poor place to stop.

Where these figures stop being useful

252 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 252 reports, 177 carried an odometer reading, so the mileages here describe 70% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2012 Ford F-350?

The most-reported failures are other suspension problem (58 reports, median 120,000 miles), other steering problem (57 reports, median 115,000 miles) and other engine problem (24 reports, median 55,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

At what mileage do 2012 Ford F-350 problems start?

Other engine problem is the earliest failure mode to show up, with a median reported mileage of 55,000 miles and a quarter of reports before 25,000 miles. Across all failure modes on this year, the median report sits at 90,000 miles.

Is the 2012 Ford F-350 reliable?

It scores 70 out of 100 on our risk index, which is high — 161st riskiest of the 271 2012 vehicles we can rate. The score is a comparison against other 2012 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the Ford F-350 is best?

Within the 2008–2014 generation, 2009 scores best at 57 out of 100 and 2011 worst at 74. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed