AtWhatMileage
Suspension · 12 owner reports

Other suspension problem on the 2004 Ford F-250 SD

Reports of this failure 12
With an odometer reading 12
Reports per 1,000 built 0.9 per 1,000
Filed below 36,000 miles 17%
Mention a crash, fire or injury 0
Typical repair $350–$2,000
What it means when it happens Moderate
Rank among this year's problems 7th

When other suspension problem gets reported

Owners of the 2004 Ford F-250 SD report other suspension problem at a median of 60,000 miles. A quarter of the reports come in before 40,000 miles and a quarter after 75,000 miles, from 12 reports that carried an odometer reading.

A part like this is normally expected to survive 100,000 miles. It is the 7th most-reported problem on this model year.

The mileage distribution

The reported range runs from 25,000 miles at the tenth percentile to 95,000 miles at the ninetieth, a spread of 69,399 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

17% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 12 odometer readings owners gave.
10th25thMedian 75th90th
25,110 miles 39,000 miles 59,123 miles 76,000 miles 94,509 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $350–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 22 model years of this car. It shows up earliest on the 2013, at a median of 10,000 miles, and latest on the 2009 at 150,000 miles.

By volume the 2019 carries the most reports, with 634; the 2004 has 12. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Ford f-250 king ranch I am a 5 time repeat ford customer. My f-250 has a bounce in that cannot be cured. Ford had me replace all 4 tires to correct the problem with no results. After spending the money on the tires, ford tells me it is a normal characteristic of the truck. I have recent service invoices with "checked and ok at this time" ratings on all 4 of the old tires. Ford will not fix the problem, or refund my tires. I have been to 3 dealerships and in communication with ford motor company. This seems to be a common problem that ford does not want to stand behind. *tr

36,000 miles NHTSA complaint 632639 filed 2007-08-01

At about 45 to 55mph truck sometimes develops a light shimmy in the front end. It occasionally becomes very severe feeling like the whole front suspension is about to come apart. It is especially prevalent when there is a slight left pressure on the steering wheel, like when changing lanes. Slowing will eliminate the bounce, but it is difficult to slow quickly when the front end is bouncing and severely vibrating. It causes a near total loss of control. *tr

22,000 miles NHTSA complaint 668073 filed 2008-05-01

Daqte below is most recent date - experienced bounce, nearly into adjacent traffic lane as a result fo passing over rough spot on interstate highway - has occurred a number of times since 2006. Just became aware of this as a larger issue from good sam club.

60,000 miles NHTSA complaint 668106 filed 2008-05-02

Also reported on the 2004 Ford F-250 SD

Other engine problem

51 reports median 20k

Other electrical problem

24 reports median 67k

Other fuel system problem

24 reports median 88k

Misfire or rough idle

18 reports median 101k

Other speed control problem

16 reports median 37k

Control module (ECM/PCM/BCM) failure

15 reports median 75k

How far this goes

Complaints are voluntary, so 12 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other suspension problem happen on the 2004 Ford F-250 SD?

Across 12 owner reports that included an odometer reading, half were filed by 60,000 miles. A quarter were filed before 40,000 miles and a quarter after 75,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other suspension problem on the 2004 Ford F-250 SD?

12 reports have been filed with NHTSA, about 0.9 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed