Other steering problem on the 2016 Ford Explorer
7 crashes 4 injuries 11 of the 220 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other steering problem gets reported
Owners of the 2016 Ford Explorer report other steering problem at a median of 57,000 miles. A quarter of the reports come in before 41,000 miles and a quarter after 86,000 miles, from 145 reports that carried an odometer reading.
A part like this is normally expected to survive 95,000 miles. It is the 4th most-reported problem on this model year.
The mileage distribution
The reported range runs from 28,000 miles at the tenth percentile to 112,000 miles at the ninetieth, a spread of 83,770 miles across the middle 80% of reports.
A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.
14% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 28,400 miles | 41,000 miles | 57,300 miles | 86,000 miles | 112,170 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 7 a crash and 4 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 26 model years of this car. It shows up earliest on the 2023, at a median of 2,000 miles, and latest on the 1998 at 125,000 miles.
By volume the 2013 carries the most reports, with 480; the 2016 has 220. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
After having just entered a parking garage, we proceeded over a speed bump at approximately 10 MPH. About 1-2 car lengths later we began to turn left to start ascending through the garage to locate a parking space. After only turning approximately 10 degrees to the left, the steering wheel snapped to the straight position and would not move. There was approximately 1/2" of play to the left or right only and the wheels would not turn at all. This was while the vehicle was still in motion. Received three discernable error messages on dash that recurred repeatedly each time it was cleared with the ok button: 1. Terrain management system fault, 2. Service advance trak, and 3. Hill assist fault. The vehicle would still drive forward or reverse but we had no ability to steer despite even my husband's strong pull on the wheel. After about 5-6 attempts at powering off and restarting the vehicle, the steering remained "locked". After about 45 minutes of waiting and talking on the phone with ford to obtain a tow, my husband restarted again and the steering was restored.
I was driving my 2016 ford explorer on a busy street when the engine light and the orange wrench light came on. The car stalled and would not accelerate.it lost all power. I am terrified of driving it now. It would not move faster than 5 miles per hour. The car has 6,000 miles on it.
On oct. 18 while operating at highway speed of 40 MPH on hwy. 301 south in wilson nc and attempting to slow down to stop for the traffic stopped at the traffic light ahead the brake pedal and steering both did not function, I was unable to stop or steer the vehicle causing a rear-end collision to hit the vehicle in front of mine. My vehicle was towed to kenly ford later that day from the accident site where it was purchased, they ran checks and found no codes. All I know is the brakes and steering did not work.
Also reported on the 2016 Ford Explorer
Other body or interior problem
Other engine problem
Steering rack, gear or tie rod failure
Water pump failure
Exhaust leak or fumes in the cabin
Other powertrain problem
How far this goes
Complaints are voluntary, so 220 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other steering problem happen on the 2016 Ford Explorer?
Across 145 owner reports that included an odometer reading, half were filed by 57,000 miles. A quarter were filed before 41,000 miles and a quarter after 86,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other steering problem on the 2016 Ford Explorer?
220 reports have been filed with NHTSA, about 0.9 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed