AtWhatMileage
Steering · 63 owner reports

Loss of power steering on the 2014 Ford Explorer

Reports of this failure 63
With an odometer reading 32
Reports per 1,000 built 0.3 per 1,000
Filed below 36,000 miles 9%
Mention a crash, fire or injury 0
Typical repair $600–$2,800
What it means when it happens Critical
Rank among this year's problems 8th

When loss of power steering gets reported

Owners of the 2014 Ford Explorer report loss of power steering at a median of 95,000 miles. A quarter of the reports come in before 67,500 miles and a quarter after 132,500 miles, from 32 reports that carried an odometer reading.

A part like this is normally expected to survive 80,000 miles. It is the 8th most-reported problem on this model year.

The mileage distribution

The reported range runs from 52,500 miles at the tenth percentile to 135,000 miles at the ninetieth, a spread of 83,000 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

9% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 32 odometer readings owners gave.
10th25thMedian 75th90th
53,000 miles 68,000 miles 94,930 miles 132,750 miles 136,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $600–$2,800 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

This mode is classified as critical, which means a failure can leave the car unable to stop, steer, or stay out of the way of traffic. It is weighted accordingly in the risk score.

The same failure on other years

The same failure is reported on 10 model years of this car. It shows up earliest on the 2018, at a median of 20,000 miles, and latest on the 2014 at 95,000 miles.

By volume the 2013 carries the most reports, with 121; the 2014 has 63. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

My power steering went out on my car luckily while I was parking and not driving. I brought my car to dealership who stated they found the fault on the computer but could not get the power steering to go out on them so it is a wait and see. Also, my neighbor has 2013 with 44,000k miles and it just cost her $1700 to replace power steering. Seems this is still an issue with this model.

24,000 miles NHTSA complaint 1252612 filed 2016-01-13

Tl* the contact owns a 2014 ford explorer. The contact stated that the front driver side door failed to lock properly. The dealer diagnosed that the door latch needed to be replaced. The contact informed the manufacturer who requested that the vehicle receive a second diagnostic, which rendered the same results. The vehicle was not repaired. While attempting to leave an auto shop, the power steering failed. The contact was unable to reactivate the power steering and had the vehicle towed to her home. The contact informed the dealer of the failure, but could not drive to the dealer due to the power steering failure. The manufacturer was made aware of the failures and opened case number: 12284176. The approximate failure mileage was 53,000.

53,000 miles NHTSA complaint 1376763 filed 2017-05-09

Tl* the contact owns a 2014 ford explorer. The contact stated that the front driver side door failed to lock properly. The dealer diagnosed that the door latch needed to be replaced. The contact informed the manufacturer who requested that the vehicle receive a second diagnostic, which rendered the same results. The vehicle was not repaired. While attempting to leave an auto shop, the power steering failed. The contact was unable to reactivate the power steering and had the vehicle towed to her home. The contact informed the dealer of the failure, but could not drive to the dealer due to the power steering failure. The manufacturer was made aware of the failures and opened case number: 12284176. The approximate failure mileage was 53,000.

53,000 miles NHTSA complaint 1376764 filed 2017-05-09

Also reported on the 2014 Ford Explorer

Other steering problem

233 reports median 96k

Other body or interior problem

219 reports median 88k

Other engine problem

169 reports median 30k

Exhaust leak or fumes in the cabin

90 reports median 40k

Other suspension problem

73 reports median 88k

How far this goes

Complaints are voluntary, so 63 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does loss of power steering happen on the 2014 Ford Explorer?

Across 32 owner reports that included an odometer reading, half were filed by 95,000 miles. A quarter were filed before 67,500 miles and a quarter after 132,500 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is loss of power steering on the 2014 Ford Explorer?

63 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed