AtWhatMileage
Hvac · 7 owner reports

Air conditioning failure on the 2015 Dodge Journey

Only 5 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 7
With an odometer reading 5
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 0%
Mention a crash, fire or injury 0
Typical repair $400–$2,800
What it means when it happens Moderate
Rank among this year's problems 27th

When air conditioning failure gets reported

There are 7 reports of air conditioning failure on the 2015 Dodge Journey, 5 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 85,000 miles. It is the 27th most-reported problem on this model year.

The whole distribution

Percentiles of the 5 odometer readings owners gave.
10th25thMedian 75th90th
60,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $400–$2,800 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 4 model years of this car. It shows up earliest on the 2010, at a median of 35,000 miles, and latest on the 2012 at 100,000 miles.

By volume the 2015 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 2009 Dodge Journey air conditioning failure 50k
  2. 2010 Dodge Journey air conditioning failure 34k
  3. 2011 Dodge Journey air conditioning failure 184k
  4. 2012 Dodge Journey air conditioning failure 100k
  5. 2015 (this one) 60k
  6. 2016 Dodge Journey air conditioning failure 40k
  7. 2017 Dodge Journey air conditioning failure
    no odometer readings given

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

While driving the air conditioning automatically comes on. I was driving to work on a residential street, decided to open the window even though it was 8:30am and it was already 95 degrees outside here in vegas. Didn't get out of my complex before the air conditioner came on by itself. Also with the air conditioner on, my car seems to run higher in idle and while driving it seems to double step when braking and coming to a stop. It does like a small jerk in acceleration coming to a stop.

65,000 miles NHTSA complaint 1584558 filed 2019-07-15

While driving the air conditioning automatically comes on. I was driving to work on a residential street, decided to open the window even though it was 8:30am and it was already 95 degrees outside here in vegas. Didn't get out of my complex before the air conditioner came on by itself. Also with the air conditioner on, my car seems to run higher in idle and while driving it seems to double step when braking and coming to a stop. It does like a small jerk in acceleration coming to a stop.

65,000 miles NHTSA complaint 1584559 filed 2019-07-15

Have a 2015 journey. Suspension has been replaced, cooling system replaced, and now transmission replaced. Seat belts keep not working right with lights coming on. Air conditioning will not shut off on it's own. Have had it to the dealer for at least 11 weeks so far this year at 5 different times. Still having problems with the steering wheel vibration over 50 miles, air conditioner not shutting off and vehicle hesitates a lot. Gears do not shift correctly from park to reverse. *tr

60,000 miles NHTSA complaint 1609336 filed 2019-10-04

Also reported on the 2015 Dodge Journey

Other engine problem

85 reports median 56k

Other body or interior problem

80 reports median 63k

Other powertrain problem

51 reports median 60k

ABS module or sensor failure

50 reports median 60k

Other brake problem

48 reports median 28k

Other electrical problem

47 reports median 46k

How far this goes

This page is kept out of search results because 7 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 7 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does air conditioning failure happen on the 2015 Dodge Journey?

Across 5 owner reports that included an odometer reading, half were filed by 60,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is air conditioning failure on the 2015 Dodge Journey?

7 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed