AtWhatMileage
Transmission · 18 owner reports

Other powertrain problem on the 2012 Dodge Journey

Reports of this failure 18
With an odometer reading 13
Reports per 1,000 built 0.2 per 1,000
Filed below 36,000 miles 46%
Mention a crash, fire or injury 0
Typical repair $400–$4,500
What it means when it happens High
Rank among this year's problems 8th

When other powertrain problem gets reported

Owners of the 2012 Dodge Journey report other powertrain problem at a median of 40,000 miles. A quarter of the reports come in before 200 miles and a quarter after 65,000 miles, from 13 reports that carried an odometer reading.

A part like this is normally expected to survive 92,000 miles. It is the 8th most-reported problem on this model year.

The mileage distribution

The reported range runs from 100 miles at the tenth percentile to 120,000 miles at the ninetieth, a spread of 117,544 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

46% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 13 odometer readings owners gave.
10th25thMedian 75th90th
56 miles 200 miles 41,312 miles 65,000 miles 117,600 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $400–$4,500 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 11 model years of this car. It shows up earliest on the 2018, at a median of 10,000 miles, and latest on the 2010 at 87,500 miles.

By volume the 2016 carries the most reports, with 56; the 2012 has 18. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Brand new vehicle and the transmission shutters when shifting gears. I took it to one dealership and they said they "reset" the computer chip and that should fix the problem.... It didn't!! I took it to another dealership and I was told that this is "normal". What!!!!!!!!! How can that be normal for any vehicle. The service director told me that most people don't feel it until 3000-3500 miles. Are you kidding me!!!!!!!! Now I'm waiting to hear from chrysler to see what can be done! *tr

200 miles NHTSA complaint 924748 filed 2012-06-25

We purchased a brand new 2012 dodge journey in march 2012. The car had 14 miles on it, our first new car. Shortly after driving the car around for about a month, we started having problems with the transmission. We noticed that when coming to a stop the transmission starting stuttering and it would shake the whole car. We thought it was just that once, but then it started happening almost every time we would come to a stop, whether we were slowing down coming off of a highway or sitting through stop and go traffic. We took it to the dealership and they couldn't recreate it. They hooked it up to their computer and found no issues. 3 months later we decided to take it in to be looked at again. While driving the car they were able to recreate the stuttering, this time while accelerating. Since then they have been back and forth with chrysler and have had the car in the shop for 2 weeks now. Chrysler is now having them open the transmission and replace some parts. This concerns me since this is a brand new car! *tr

50 miles NHTSA complaint 931425 filed 2012-07-31

I bought my new dodge journey on the 16th of july 2012. I live approximately 40 miles from the dealership were I bought my journey. Most of my driving is highway so I didn't notice the issue right away. The first time I came to a stop with my new vehicle the brakes shuddered like they were grabbing then letting go and grabbing again, really fast. I returned to the dealership 4 different times for this and a transmission shudder which they say chrysler has no fix. Is this something you have seen from journeys before? Thanks for your time. *tr

55 miles NHTSA complaint 932152 filed 2012-08-04

Also reported on the 2012 Dodge Journey

Other engine problem

54 reports median 86k

ABS module or sensor failure

49 reports median 97k

Other brake problem

49 reports median 32k

Other electrical problem

44 reports median 73k

Other driver assistance problem

19 reports median 88k

How far this goes

Complaints are voluntary, so 18 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other powertrain problem happen on the 2012 Dodge Journey?

Across 13 owner reports that included an odometer reading, half were filed by 40,000 miles. A quarter were filed before 200 miles and a quarter after 65,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other powertrain problem on the 2012 Dodge Journey?

18 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed