AtWhatMileage
Steering · 152 owner reports

Steering rack, gear or tie rod failure on the 1996 Dodge Intrepid

1 crash 1 of the 152 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 152
With an odometer reading 25
Reports per 1,000 built 2.0 per 1,000
Filed below 36,000 miles 4%
Mention a crash, fire or injury 1
Typical repair $700–$2,600
What it means when it happens High
Rank among this year's problems 1st

When steering rack, gear or tie rod failure gets reported

Owners of the 1996 Dodge Intrepid report steering rack, gear or tie rod failure at a median of 80,000 miles. A quarter of the reports come in before 70,000 miles and a quarter after 97,500 miles, from 25 reports that carried an odometer reading.

A part like this is normally expected to survive 98,000 miles. It is the 1st most-reported problem on this model year.

The mileage distribution

The reported range runs from 55,000 miles at the tenth percentile to 112,500 miles at the ninetieth, a spread of 56,900 miles across the middle 80% of reports.

Reports bunched into a band this tight usually mean the component has a life of its own: it goes at roughly the same mileage regardless of who owns it.

4% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 25 odometer readings owners gave.
10th25thMedian 75th90th
55,400 miles 70,000 miles 80,000 miles 98,000 miles 112,300 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 1 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $700–$2,600 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 9 model years of this car. It shows up earliest on the 1998, at a median of 30,000 miles, and latest on the 2003 at 190,000 miles.

By volume the 1996 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Two weeks after buying my 1996 dodge intrepid es I felt a strange jolt from my front passenger side wheel when turning corners. This jolt was accompanied by a popping noise. Upon investigation by a professional, I was told that my tie rod was about to come loose from the wheel and that I was lucky I noticed the problem in time. Had the tie rod actually come loose I would have lost control of that wheel, leaving me control of just the drivers side wheel. *jb

68,000 miles NHTSA complaint 405973 filed 2003-05-05

While traveling 10 MPH and without any indication two half inch bolts had broke. Dealer has been contacted. *ak the consumer crossed over the rail road tracks when the steering wheel turned completely around without changing the direction of the wheels. The bolts which held the rods to the rack and pinion gear box had broken into two parts. *scc *scc *jb

113,000 miles NHTSA complaint 412845 filed 2003-06-16

Defective steering gearbox bushings. Bushings went defective after 70,000 miles, most of which were highway miles. Have noticed knock when first starting to turn wheel progressively getting worse. Have called manufacturer who stated that it is not a defect in workmanship. It is a defect in workmanship.*ak

70,000 miles NHTSA complaint 416349 filed 2003-07-06

Also reported on the 1996 Dodge Intrepid

Other fuel system problem

55 reports median 115k

Water pump failure

43 reports median 61k

Other body or interior problem

36 reports median 96k

Other engine problem

33 reports median 87k

Other powertrain problem

32 reports median 105k

Other electrical problem

23 reports median 154k

How far this goes

Complaints are voluntary, so 152 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does steering rack, gear or tie rod failure happen on the 1996 Dodge Intrepid?

Across 25 owner reports that included an odometer reading, half were filed by 80,000 miles. A quarter were filed before 70,000 miles and a quarter after 97,500 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is steering rack, gear or tie rod failure on the 1996 Dodge Intrepid?

152 reports have been filed with NHTSA, about 2.0 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed