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Other · 19 owner reports

Unclassified problem on the 2002 Dodge Caravan

2 crashes 2 of the 19 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Only 12 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 19
With an odometer reading 12
Reports per 1,000 built 0.3 per 1,000
Filed below 36,000 miles 42%
Mention a crash, fire or injury 2
Typical repair —
What it means when it happens Moderate
Rank among this year's problems 56th

When unclassified problem gets reported

Owners of the 2002 Dodge Caravan report unclassified problem at a median of 55,000 miles. A quarter of the reports come in before 20,000 miles and a quarter after 110,000 miles, from 12 reports that carried an odometer reading.

It is the 56th most-reported problem on this model year.

The mileage distribution

The reported range runs from 15,000 miles at the tenth percentile to 150,000 miles at the ninetieth, a spread of 132,200 miles across the middle 80% of reports.

When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.

42% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 12 odometer readings owners gave.
10th25thMedian 75th90th
16,100 miles 19,250 miles 55,000 miles 109,750 miles 148,300 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 2 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

The same failure on other years

The same failure is reported on 17 model years of this car. It shows up earliest on the 2013, at a median of 1 miles, and latest on the 2009 at 155,000 miles.

By volume the 1996 carries the most reports, with 89; the 2002 has 19. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Problems with transmission slipping on vehicle.*mr the transmission and the computer system that controlled the transmission encountered numerous problems. The transmission slipped while the vehicle was being driven and the transmission did not change gears properly. The vehicle has been taken to the dealer for repairs on three occasions for the transmission but to date the problems still exist. The check engine light illuminated. The speedometer failed. *nlm

9,965 miles NHTSA complaint 434618 filed 2003-10-10

Rear shoulder seat belts did not work properly. The automatic locking retractor for the shoulder belts did not lock properly. Dealer examined the belts and could not explain why the retractor did not lock. *ak rear seat belts doesn't lock when brakes are activated. *la

20,000 miles NHTSA complaint 458574 filed 2004-03-05

The airbag warning light has come on repeatedly for the past 8 months. The dodge service dept was initially unable to determine the cause. They have now determined that the steering wheel clockspring has malfunctioned and must be replaced.*jb

28,582 miles NHTSA complaint 549059 filed 2005-08-11

Also reported on the 2002 Dodge Caravan

Other body or interior problem

22 reports median 69k

Other powertrain problem

18 reports median 50k

Other steering problem

16 reports median 55k

Seat belt or retractor failure

14 reports median 120

Other electrical problem

14 reports median 67k

How far this goes

This page is kept out of search results because 19 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 19 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does unclassified problem happen on the 2002 Dodge Caravan?

Across 12 owner reports that included an odometer reading, half were filed by 55,000 miles. A quarter were filed before 20,000 miles and a quarter after 110,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is unclassified problem on the 2002 Dodge Caravan?

19 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed