Other driver assistance problem on the 2018 Chrysler Pacifica
2 crashes 1 injury 3 of the 40 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other driver assistance problem gets reported
Owners of the 2018 Chrysler Pacifica report other driver assistance problem at a median of 10,000 miles. A quarter of the reports come in before 2,500 miles and a quarter after 17,500 miles, from 30 reports that carried an odometer reading.
A part like this is normally expected to survive 45,000 miles. It is the 8th most-reported problem on this model year.
The mileage distribution
The reported range runs from 800 miles at the tenth percentile to 52,500 miles at the ninetieth, a spread of 52,091 miles across the middle 80% of reports.
A window that narrow is the signature of a part that fails on its own schedule rather than on how the car is driven — which is usually a design or supplier problem rather than wear and tear.
87% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 809 miles | 2,856 miles | 10,463 miles | 17,675 miles | 52,900 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 2 a crash and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $250–$1,800 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 10 model years of this car. It shows up earliest on the 2018, at a median of 10,000 miles, and latest on the 2007 at 120,000 miles.
By volume the 2018 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Bought vehicle on march 5, 2018, on the 2 hr drive home the cars main front center console starts rebooting and resetting over and over, the car then yanks us hard to the right and as I fight the driver assist mode to actually stay on the road, my husband and myself was plenty scared. We got the driver assist disabled, the heat was unable to be turned down, the steering wheel was so hot we had to put on gloves, the seat heat could not be shut down, we were with windows open in the snow, we had no choice. We attempted to restart the car, same functional issue. Contacted dealership following morning, informing them they said get in in right away, we took to local chrysler on may 6th and they found nothing. They didn't believe us either. Happens again immediately the day after being there, again we took it in, they wanted it to continue when we pulled in we were told, I said it keeps taking us off the road. The 3rd time was the same only we almost side swiped another van by the skin of our teeth. Lucky we pulled hard and saved ourselves. It has now been at chrysler repair more than 5-6 times same exact problem, their same exact…
Power steering goes out while driving in service for second time with only 800 miles on it passenger front window rolls down while driving by its self passenger auto side door would open one day vehicle shut off and came to a complete stop in a parking lot with no notice or reason. *tt *tr
Tl* the contact owns a 2018 chrysler pacifica. While driving approximately 45 MPH, the vehicle stalled and lost braking and steering ability. There were no warning indicators illuminated. The contact depressed the start button and the vehicle restarted normally. The contact stated that the failure also occurred on may 19, 2018. The vehicle was taken to the naples chrysler/jeep/ram dealer (6381 airport pulling road north, naples, florida 34109) where it was awaiting diagnostic testing and repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,300.
Also reported on the 2018 Chrysler Pacifica
Other electrical problem
Other engine problem
Head gasket failure
Other powertrain problem
Other steering problem
No-start or intermittent start failure
How far this goes
Complaints are voluntary, so 40 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other driver assistance problem happen on the 2018 Chrysler Pacifica?
Across 30 owner reports that included an odometer reading, half were filed by 10,000 miles. A quarter were filed before 2,500 miles and a quarter after 17,500 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other driver assistance problem on the 2018 Chrysler Pacifica?
40 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed