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Engine · 62 owner reports

Stalling while driving on the 2017 Chrysler Pacifica

2 crashes 2 of the 62 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 62
With an odometer reading 48
Reports per 1,000 built 0.4 per 1,000
Filed below 36,000 miles 69%
Mention a crash, fire or injury 2
Typical repair $300–$2,500
What it means when it happens Critical
Rank among this year's problems 9th

When stalling while driving gets reported

Owners of the 2017 Chrysler Pacifica report stalling while driving at a median of 17,500 miles. A quarter of the reports come in before 7,500 miles and a quarter after 40,000 miles, from 48 reports that carried an odometer reading.

A part like this is normally expected to survive 75,000 miles. It is the 9th most-reported problem on this model year.

The mileage distribution

The reported range runs from 800 miles at the tenth percentile to 55,000 miles at the ninetieth, a spread of 54,200 miles across the middle 80% of reports.

Reports bunched into a band this tight usually mean the component has a life of its own: it goes at roughly the same mileage regardless of who owns it.

69% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 48 odometer readings owners gave.
10th25thMedian 75th90th
800 miles 8,000 miles 16,541 miles 38,750 miles 55,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 2 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $300–$2,500 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

This mode is classified as critical, which means a failure can leave the car unable to stop, steer, or stay out of the way of traffic. It is weighted accordingly in the risk score.

The same failure on other years

The same failure is reported on 9 model years of this car. It shows up earliest on the 2018, at a median of 5,000 miles, and latest on the 2008 at 130,000 miles.

By volume the 2017 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Purchased a brand new chrysler pacifica vehicle 3 wks ago on may 18 2017. We headed out on vacation on the 20th of may. May 21 was the first incident on the interstate in chicago we stalled in the middle of traffic for approximately 10 minutes. May 27 we pulled up to a stoplight and the engine stalled out on us that lasted approximately 3 minutes, the same day at a tollbooth we stalled out which lasted about 25 minutes before the car would start again we ended up calling for a towing service but the car we started and we canceled the tow service. May 30 we left the grocery store the screen switch to the app page and would not switch back, the brakes locked and we lost engine power. That lasted 20 mins before car would start. June 7 car would not start after coming out of the grocery store waited 20 minutes then tried again car started 30 seconds after the ignition button has been pressed by itself. June 11 car stalled out pulling into the driveway. Took less then a minute to restart this time. We have taken the car into the dealer and the could find nothing and could not replicate. We now have to drive back from pa to nd with a…

800 miles NHTSA complaint 1384088 filed 2017-06-12

Purchased a brand new chrysler pacifica vehicle 3 wks ago on may 18 2017. We headed out on vacation on the 20th of may. May 21 was the first incident on the interstate in chicago we stalled in the middle of traffic for approximately 10 minutes. May 27 we pulled up to a stoplight and the engine stalled out on us that lasted approximately 3 minutes, the same day at a tollbooth we stalled out which lasted about 25 minutes before the car would start again we ended up calling for a towing service but the car we started and we canceled the tow service. May 30 we left the grocery store the screen switch to the app page and would not switch back, the brakes locked and we lost engine power. That lasted 20 mins before car would start. June 7 car would not start after coming out of the grocery store waited 20 minutes then tried again car started 30 seconds after the ignition button has been pressed by itself. June 11 car stalled out pulling into the driveway. Took less then a minute to restart this time. We have taken the car into the dealer and the could find nothing and could not replicate. We now have to drive back from pa to nd with a…

800 miles NHTSA complaint 1384089 filed 2017-06-12

While driving on a city street at about 35mph the engine stalled . The dashboard alarm was beeping and "d" was flashing. I was able to pull over and stop and the dash displayed the message - put in "p" to start engine -. Car did not start the first time I tried, the second time it started. Thankful this dangerous incident did not occur while in heavy traffic or on a interstate....updated 10/30/17 *bf updated 11/06/2017*js

1,800 miles NHTSA complaint 1405319 filed 2017-09-02

Also reported on the 2017 Chrysler Pacifica

Other powertrain problem

298 reports median 28k

Other engine problem

291 reports median 20k

Other electrical problem

220 reports median 26k

Other steering problem

113 reports median 29k

Head gasket failure

111 reports

How far this goes

Complaints are voluntary, so 62 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does stalling while driving happen on the 2017 Chrysler Pacifica?

Across 48 owner reports that included an odometer reading, half were filed by 17,500 miles. A quarter were filed before 7,500 miles and a quarter after 40,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is stalling while driving on the 2017 Chrysler Pacifica?

62 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed