Other engine problem on the 2017 Chrysler Pacifica
3 crashes 3 fires 6 of the 291 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other engine problem gets reported
Owners of the 2017 Chrysler Pacifica report other engine problem at a median of 20,000 miles. A quarter of the reports come in before 7,000 miles and a quarter after 47,000 miles, from 165 reports that carried an odometer reading.
A part like this is normally expected to survive 95,000 miles. It is the 2nd most-reported problem on this model year.
The mileage distribution
The reported range runs from 2,000 miles at the tenth percentile to 74,000 miles at the ninetieth, a spread of 72,172 miles across the middle 80% of reports.
A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.
65% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 2,028 miles | 6,850 miles | 19,500 miles | 47,000 miles | 74,200 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 3 a crash and 3 a fire are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $300–$4,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 12 model years of this car. It shows up earliest on the 2018, at a median of 10,000 miles, and latest on the 2004 at 107,000 miles.
By volume the 2017 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Tl* the contact owns a 2017 chrysler pacifica. While attempting to accelerate from a red light, the vehicle failed to accelerate and the onboard computer displayed a transmission code. The vehicle was taken to a dealer. The mechanic stated that there was no transmission code and that the failure was due to the contact fueling the vehicle while the engine was running. While the contact was turning left at an intersection at 10 MPH, the vehicle failed to accelerate again and stopped in the middle of the intersection. After 5-6 seconds, the vehicle jerked forward and accelerated as the check engine indicator illuminated. The vehicle was taken to the dealer again, but was not diagnosed or repaired. The failure occurred four times. The manufacturer was not made aware of the failures. The approximate failure mileage was 7,000.
I was turning into a parking lot and my 2017 chrysler pacifica suddenly turned off. The display said something along the line of "car must be in park." I had to put my car back in park and restart the engine. I was almost rear ended by another car who was not expecting me to stop. Now that I am researching this issue, I'm finding that several other people have had this issue and chrysler has no idea why it's happening. I am terrified to drive my car now. What if this happens on the express way traveling at high speeds or while driving through the mountains? ..updated 07/20/17 *bf *cn
While driving on a busy street, my 2017 chrysler pacifica suddenly lost the ability to accelerate. I was in an intersection pumping the gas pedal with nothing happening. The warning message on the dash read "shift vehicle to park" (or similar). I coasted to a stop with cars nearly missing me, shifted to park, turned the car off, then turned it back on, shifted to drive and pulled directly into a parking lot. I called chrysler roadside and was towed to the dealership where my car is now. According to what I'm seeing on chrysler forums, this is beginning to happen across the country & chrysler is not addressing this extremely serious situation. Thank you for your time and I look forward to a response.
Also reported on the 2017 Chrysler Pacifica
Other powertrain problem
Other electrical problem
Other steering problem
Head gasket failure
No-start or intermittent start failure
Misfire or rough idle
How far this goes
Complaints are voluntary, so 291 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other engine problem happen on the 2017 Chrysler Pacifica?
Across 165 owner reports that included an odometer reading, half were filed by 20,000 miles. A quarter were filed before 7,000 miles and a quarter after 47,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other engine problem on the 2017 Chrysler Pacifica?
291 reports have been filed with NHTSA, about 1.9 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed