2017 Chrysler 300: what breaks, and at what mileage

What owners report breaking

Owners have reported 28 named failure modes on the 2017 Chrysler 300, and the three most-reported carry 31% of everything filed, which is an unusually even spread for one model year.

Infotainment screen failure leads with 11 reports and about 0.2 per 1,000 vehicles.

Other body or interior problem follows with 11 reports, median 30,000 miles.

Other electrical problem follows with 10 reports, median 50,000 miles.

By system, the reports fall mostly into infotainment (20), body (13) and electrical (11).

What happens when these parts fail

Across the named modes, 1 mentions a crash and 1 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 2.73, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: infotainment screen failure at $400–$2,600, other body or interior problem at $200–$2,000, other electrical problem at $250–$2,000 and backup camera failure at $250–$1,200. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

16% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2017 Chrysler 300 draws about 1.4 per 1,000 vehicles, which puts it in the 74th percentile of complaint rates among 2017 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 72,964 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2017 vehicles, which is what the risk score uses, is far more robust than the rate itself.

Recalls on the 2017 model year

NHTSA has issued 2 recall campaigns covering the 2017 Chrysler 300, affecting an estimated 81,626 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover electrical system:wiring and power train:axle assembly:axle shaft. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

One caution about reading these together: a recall usually raises the complaint count for the same part, because owners who read about it go and file. The mileages stay informative; the counts get noisy.

Where 2017 sits in the model line

High risk for a 2017 — 256th riskiest of the 263 2017 vehicles we can rate. Every score on this site is a rank inside its own model year, which is what makes a 2004 and a 2019 comparable at all.

Across the 16 model years of this car that carry enough reports to score, 2021 comes out best at 55 and 2005 worst at 74, with 2017 itself at 62.

If the model year is negotiable, 2021 scores lower than 2017 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2015–2019 generation specifically, 2017 is the strongest year at 62 and 2015 the weakest at 69.

Where these figures stop being useful

102 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 102 reports, 36 carried an odometer reading, so the mileages here describe 35% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

The failure modes are assigned by software reading the owner's own words, which is accurate in bulk and wrong in individual cases. A mode with a handful of reports may contain a misfiled one.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.