AtWhatMileage
Steering · 15 owner reports

Steering rack, gear or tie rod failure on the 2016 Chevrolet Silverado 2500

Reports of this failure 15
With an odometer reading 12
Reports per 1,000 built 0.4 per 1,000
Filed below 36,000 miles 33%
Mention a crash, fire or injury 0
Typical repair $700–$2,600
What it means when it happens High
Rank among this year's problems 2nd

When steering rack, gear or tie rod failure gets reported

Owners of the 2016 Chevrolet Silverado 2500 report steering rack, gear or tie rod failure at a median of 40,000 miles. A quarter of the reports come in before 30,000 miles and a quarter after 45,000 miles, from 12 reports that carried an odometer reading.

A part like this is normally expected to survive 98,000 miles. It is the 2nd most-reported problem on this model year.

The mileage distribution

The reported range runs from 20,000 miles at the tenth percentile to 50,000 miles at the ninetieth, a spread of 25,559 miles across the middle 80% of reports.

A window that narrow is the signature of a part that fails on its own schedule rather than on how the car is driven — which is usually a design or supplier problem rather than wear and tear.

33% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 12 odometer readings owners gave.
10th25thMedian 75th90th
22,300 miles 27,625 miles 42,000 miles 45,398 miles 47,859 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $700–$2,600 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 6 model years of this car. It shows up earliest on the 2007, at a median of 30,000 miles, and latest on the 2004 at 200,000 miles.

By volume the 2016 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

While driving on the highway at ~65 MPH, the steering suddenly became very loose. Had about 4 inches of play in the steering wheel before the tires would turn. Very hard to control vehicle in lane.

28,500 miles NHTSA complaint 1415570 filed 2017-10-19

The steering is sloppy. Have about 2 to 3 inches of play in it. This happened while just driving down the road and then I began to notice the play in the steering wheel. This vehicle only have 26,000 miles on it.

22,000 miles NHTSA complaint 1448228 filed 2018-02-16

Vehicle steering gear failure on my 2016 chevrolet k2500 truck . Truck would wonders back forth while driving on the road,,play in steering wheel. Starts out small then gets worse as time goes on. This failure needs to be address because there may be other other failures out there that are not being reported . This condition is very serious because of the loss of control you have while driving. Talked to gm rep, he gave me the runaround and that gm is not responsibly for the vehicle when the warranty runs out. Then who is responsibly for the instillation of dangerous defective parts.

46,593 miles NHTSA complaint 1467591 filed 2018-05-10

Also reported on the 2016 Chevrolet Silverado 2500

Other steering problem

29 reports median 23k

Fuel pump failure

10 reports median 49k

Other electrical problem

10 reports median 65k

Other brake problem

9 reports median 39k

Other powertrain problem

8 reports median 70k

Loss of braking

4 reports median 52k

How far this goes

Complaints are voluntary, so 15 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does steering rack, gear or tie rod failure happen on the 2016 Chevrolet Silverado 2500?

Across 12 owner reports that included an odometer reading, half were filed by 40,000 miles. A quarter were filed before 30,000 miles and a quarter after 45,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is steering rack, gear or tie rod failure on the 2016 Chevrolet Silverado 2500?

15 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed