AtWhatMileage
Steering · 19 owner reports

Loss of power steering on the 2014 Chevrolet Impala

1 crash 1 of the 19 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 19
With an odometer reading 15
Reports per 1,000 built 0.3 per 1,000
Filed below 36,000 miles 13%
Mention a crash, fire or injury 1
Typical repair $600–$2,800
What it means when it happens Critical
Rank among this year's problems 14th

When loss of power steering gets reported

Owners of the 2014 Chevrolet Impala report loss of power steering at a median of 70,000 miles. A quarter of the reports come in before 60,000 miles and a quarter after 70,000 miles, from 15 reports that carried an odometer reading.

A part like this is normally expected to survive 80,000 miles. It is the 14th most-reported problem on this model year.

The mileage distribution

The reported range runs from 40,000 miles at the tenth percentile to 100,000 miles at the ninetieth, a spread of 58,380 miles across the middle 80% of reports.

Reports bunched into a band this tight usually mean the component has a life of its own: it goes at roughly the same mileage regardless of who owns it.

13% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 15 odometer readings owners gave.
10th25thMedian 75th90th
40,020 miles 60,000 miles 70,000 miles 71,500 miles 98,400 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 1 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $600–$2,800 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

This mode is classified as critical, which means a failure can leave the car unable to stop, steer, or stay out of the way of traffic. It is weighted accordingly in the risk score.

The same failure on other years

The same failure is reported on 6 model years of this car. It shows up earliest on the 2007, at a median of 30,000 miles, and latest on the 2009 at 90,000 miles.

By volume the 2014 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Tl* the contact owns a 2014 chevrolet impala. While driving 25 MPH, the power steering seized and the driver lost control of the vehicle and crashed into a fire hydrant. The power steering warning light illuminated. The vehicle was not able to restart. The front bumper was fractured. There were no injuries sustained and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was excluded from NHTSA campaign numbers: 14v450000 (steering) and 14v409000 (steering). The failure mileage was 72,000.

72,000 miles NHTSA complaint 1298242 filed 2016-07-14

The power steering went out while driving 65 MPH down the highway. I called a chevy dealership after doing research and I found out there was a recall on my car for the power steering. The chevy dealer told me that the recall had already been fixed. I feel there is a faulty part placed on my car during the "fixing of the recall" making the power steering go out again. The power steering should have lasted longer than two years. *tr

69,000 miles NHTSA complaint 1349069 filed 2017-01-16

Electrical failures. I experienced a failure in my stabilitrak, power steering and ABS system on my 2014 chevy impala 2lt. This caused my vehicle to lose power steering, and ABS brake control, which while driving on a rainy surface (in ma today 3/2 the weather was insane) was not reassuring. I have read numerous reports of other people experiencing this issue as well. Chevy seems to have are recall open for power steering, but my VIN supposedly is not impacted despite me having a power steering failure. Many, many electrical issues with this car have been reported, and yet chevy does nothing to correct this clear safety concern. Thankfully the power steering system only partially reduced itself, and didn't completely fail or else who knows what would have happened. Very dangerous and disappointing that nothing is being done to protect people.

60,000 miles NHTSA complaint 1451826 filed 2018-03-02

Also reported on the 2014 Chevrolet Impala

Other electrical problem

137 reports median 73k

Other steering problem

90 reports median 69k

Other driver assistance problem

68 reports median 70k

Lane keep or steering assist fault

48 reports median 78k

Other brake problem

47 reports median 40k

Other engine problem

33 reports median 74k

How far this goes

Complaints are voluntary, so 19 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does loss of power steering happen on the 2014 Chevrolet Impala?

Across 15 owner reports that included an odometer reading, half were filed by 70,000 miles. A quarter were filed before 60,000 miles and a quarter after 70,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is loss of power steering on the 2014 Chevrolet Impala?

19 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed