AtWhatMileage
Body · 29 owner reports

Other body or interior problem on the 2012 Chevrolet Equinox

3 crashes 1 injury 4 of the 29 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 29
With an odometer reading 21
Reports per 1,000 built 1.4 per 1,000
Filed below 36,000 miles 38%
Mention a crash, fire or injury 4
Typical repair $200–$2,000
What it means when it happens Moderate
Rank among this year's problems 9th

When other body or interior problem gets reported

Owners of the 2012 Chevrolet Equinox report other body or interior problem at a median of 60,000 miles. A quarter of the reports come in before 25,000 miles and a quarter after 70,000 miles, from 21 reports that carried an odometer reading.

A part like this is normally expected to survive 88,000 miles. It is the 9th most-reported problem on this model year.

The mileage distribution

The reported range runs from 20,000 miles at the tenth percentile to 125,000 miles at the ninetieth, a spread of 105,000 miles across the middle 80% of reports.

When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.

38% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 21 odometer readings owners gave.
10th25thMedian 75th90th
21,000 miles 25,000 miles 60,000 miles 70,000 miles 126,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 3 a crash and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $200–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 18 model years of this car. It shows up earliest on the 2020, at a median of 1,800 miles, and latest on the 2015 at 75,000 miles.

By volume the 2007 carries the most reports, with 42; the 2012 has 29. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Four different times the rear hatch was open and has unexpectedly come down and hit people in the back. No buttons have been pushed to start this action. One time the hatch raised unexpectedly. The chevy dealer has studied the problem and replaced two parts which did not solve the problem. The dealer says they cannot get more information from gm central on solving the problem. A person with a gm terrain had the same problem during the time I have had my equinox problem. I believe he is in philadelpha, but I have found him only by an internet name of "phillythekid" and don't know if his SUV got fixed. I believe there must be a gm engineer who designed the hatch system, (which is terribly complicated), and this person could solve the problem. There are several control boxes involved, and numerous interlocks. But no one can reach this person through chevrolet dealers and customer assistance people, and that amazes me. The only reason I find for such a firewall is that gm doesn't want to spend time and money on a problem that is numbered in tens, not thousands. They would just as soon we few people go away and buy another brand. I can…

9,600 miles NHTSA complaint 920639 filed 2012-05-30

Tl* the contact owns a 2012 chevrolet equinox. The contact stated that both the driver and passenger's side head rests remained stationary and could not be maneuvered. The dealer informed the contact that the head rest was functioning as designed. The manufacturer was not notified of the problem. The approximate failure mileage was 20,000. The VIN was unavailable.

20,000 miles NHTSA complaint 1012163 filed 2013-09-25

I was pulling into a parking lot at an angle to the curb with my foot on the brake and all of a sudden the vehicle accelerated causing it to jump the curb and hit a tree near the curb causing causing over $6000 worth of damage. *tr

25,800 miles NHTSA complaint 1019472 filed 2013-11-03

Also reported on the 2012 Chevrolet Equinox

Excessive oil consumption

152 reports median 93k

Other engine problem

140 reports median 80k

Wiper or washer failure

56 reports median 93k

Other visibility problem

52 reports median 97k

Other powertrain problem

44 reports median 71k

How far this goes

Complaints are voluntary, so 29 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other body or interior problem happen on the 2012 Chevrolet Equinox?

Across 21 owner reports that included an odometer reading, half were filed by 60,000 miles. A quarter were filed before 25,000 miles and a quarter after 70,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other body or interior problem on the 2012 Chevrolet Equinox?

29 reports have been filed with NHTSA, about 1.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed