2014 Acura MDX: what breaks, and at what mileage
What breaks on the 2014 Acura MDX
On the 2014 Acura MDX, the failure owners report most often is other steering problem, and the reports cluster around 20,000 miles. The earliest to appear is cruise control failure, reported by a median of 1,700 miles. Overall it scores 77 out of 100, severe risk for a 2014.
Severe risk for a 2014 — 41st riskiest of the 270 2014 vehicles we can rate. 248 owner reports; fleet size estimated from this year's own recall paperwork.
The failures owners actually file about
Owners have reported 45 named failure modes on the 2014 Acura MDX, and the three most-reported carry 21% of everything filed, which is an unusually even spread for one model year.
Other steering problem leads with 19 reports, about 0.4 per 1,000 vehicles and with the middle half of reports between 9k to 60,000 miles.
Other engine problem follows with 18 reports, usually reported between 3k to 40,000 miles. 2 of those reports mention a fire.
No-start or intermittent start failure follows with 16 reports, usually reported between 16k to 80,000 miles.
By system, the reports fall mostly into adas (38), engine (35) and steering (27).
At what mileage it happens
175 of the reports on the 2014 Acura MDX came with an odometer reading, and half of those were filed before 16,000 miles.
Cumulatively, 74% by 50,000 miles, 95% by 100,000 miles and 98% by 150,000 miles of the dated reports had been filed.
The busiest stretch is between 0 and 10,000 miles, which alone holds 39% of the dated reports.
62% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.
In the order they tend to show up: cruise control failure around 2k, other body or interior problem around 5k, lane keep or steering assist fault around 5k and other engine problem around 12k.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
Showing the 12 most-reported failure modes of 45. The full list is in the table below.
How reports accumulate
Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A curve that climbs early is a car with early problems, whatever its total.
- Line share of reports filed by that mileage
- Dashed the median reported mileage
What happens when these parts fail
Across the named modes, 17 mention a crash, 8 a fire and 8 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.
The average severity weight across every report on this year is 4.51, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.
What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other steering problem at $350–$2,400, other engine problem at $300–$4,000, no-start or intermittent start failure at $200–$1,800 and other powertrain problem at $400–$4,500. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.
27% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.
Every reported failure mode
| Failure mode | System | Reports | With reading | 25th | Median | 75th | Per 1,000 | Typical repair | Severity |
|---|---|---|---|---|---|---|---|---|---|
| Other steering problem | steering | 19 | 15 | 9k | 18k | 60k | 0.4 | $350–$2,400 | High |
| Other engine problem | engine | 18 | 14 | 3k | 12k | 40k | 0.3 | $300–$4,000 | High |
| No-start or intermittent start failure | engine | 16 | 16 | 16k | 73k | 80k | 0.3 | $200–$1,800 | Moderate |
| Other powertrain problem | transmission | 16 | 11 | 2k | 20k | 38k | 0.3 | $400–$4,500 | High |
| Other speed control problem | adas | 13 | 7 | — | 26k | — | 0.2 | $250–$2,000 | Critical |
| Other brake problem | brakes | 12 | 9 | 4k | 13k | 14k | 0.2 | $300–$1,800 | High |
| Other body or interior problem | body | 12 | 8 | 42 | 5k | 19k | 0.2 | $200–$2,000 | Moderate |
| Lane keep or steering assist fault | adas | 11 | 8 | 4k | 5k | 15k | 0.2 | $200–$1,600 | High |
| Cruise control failure | adas | 11 | 11 | 1k | 2k | 2k | 0.2 | $200–$1,400 | High |
| Other electrical problem | electrical | 11 | 11 | 4k | 13k | 45k | 0.2 | $250–$2,000 | Moderate |
| Sunroof failure or glass breakage | body | 10 | 6 | — | 33k | — | 0.2 | $700–$4,500 | High |
| Torque converter failure | transmission | 8 | 2 | — | 59k | — | 0.2 | $1,100–$3,200 | High |
| ABS module or sensor failure | brakes | 6 | 3 | — | 2k | — | 0.1 | $500–$2,400 | High |
| Tail light, brake light or signal failure | lighting | 6 | 3 | — | 48k | — | 0.1 | $100–$900 | Moderate |
| Other fuel system problem | fuel | 6 | 3 | — | 59k | — | 0.1 | $300–$2,200 | High |
| Other lighting problem | lighting | 6 | 3 | — | 99k | — | 0.1 | $120–$1,200 | Moderate |
| Air conditioning failure | hvac | 5 | 5 | — | 65k | — | 0.1 | $400–$2,800 | Moderate |
| Loss of power steering | steering | 4 | 2 | — | 250 | — | 0.1 | $600–$2,800 | Critical |
| Steering column or shaft failure | steering | 4 | 4 | — | 32k | — | 0.1 | $600–$2,500 | Critical |
| Liftgate, tailgate or trunk failure | body | 4 | 2 | — | 69k | — | 0.1 | $250–$1,500 | Moderate |
| Other visibility problem | glass | 4 | 3 | — | 23k | — | 0.1 | $150–$1,400 | Moderate |
| Overheating | cooling | 3 | 2 | — | 8k | — | 0.1 | $400–$3,500 | High |
| Other suspension problem | suspension | 3 | 3 | — | 2k | — | 0.1 | $350–$2,000 | Moderate |
| Other wheel or tire problem | wheels | 3 | 2 | — | 25k | — | 0.1 | $200–$1,500 | High |
| Other driver assistance problem | adas | 3 | 1 | — | 2k | — | 0.1 | $250–$1,800 | High |
| Infotainment screen failure | infotainment | 2 | 2 | — | 2k | — | 0.0 | $400–$2,600 | Low |
| Loss of braking | brakes | 2 | 2 | — | 4k | — | 0.0 | $400–$3,000 | Critical |
| Premature brake pad or rotor wear | brakes | 2 | 2 | — | 8k | — | 0.0 | $300–$1,400 | Moderate |
| Parking brake failure | brakes | 2 | 2 | — | 31k | — | 0.0 | $250–$1,300 | Moderate |
| Control arm, ball joint or bushing failure | suspension | 2 | 0 | — | — | — | 0.0 | $400–$2,200 | High |
| Engine knock or bearing noise | engine | 1 | 0 | — | — | — | 0.0 | $2,500–$9,000 | High |
| Water pump failure | cooling | 1 | 0 | — | — | — | 0.0 | $500–$2,200 | High |
| Complete transmission failure | transmission | 1 | 1 | — | 47k | — | 0.0 | $2,800–$8,000 | Critical |
| Differential or transfer case failure | drivetrain | 1 | 1 | — | 152 | — | 0.0 | $900–$4,200 | High |
| Wheel bearing or hub failure | drivetrain | 1 | 1 | — | 37k | — | 0.0 | $350–$1,200 | Moderate |
| Fuel pump failure | fuel | 1 | 0 | — | — | — | 0.0 | $600–$2,600 | High |
| Alternator or charging system failure | electrical | 1 | 0 | — | — | — | 0.0 | $450–$1,600 | High |
| Wiring harness or short circuit | electrical | 1 | 1 | — | 50k | — | 0.0 | $400–$3,500 | High |
| Control module (ECM/PCM/BCM) failure | electrical | 1 | 1 | — | 175k | — | 0.0 | $700–$3,000 | High |
| Ignition switch, key fob or immobilizer failure | electrical | 1 | 0 | — | — | — | 0.0 | $250–$1,500 | High |
| Backup camera failure | infotainment | 1 | 0 | — | — | — | 0.0 | $250–$1,200 | Moderate |
| Airbag failed to deploy in a crash | airbag | 1 | 1 | — | 44k | — | 0.0 | $1,000–$5,000 | Critical |
| Airbag inflator rupture | airbag | 1 | 0 | — | — | — | 0.0 | $0–$0 | Critical |
| Seat belt or retractor failure | airbag | 1 | 0 | — | — | — | 0.0 | $200–$900 | High |
| Software fault or failed update | software | 1 | 0 | — | — | — | 0.0 | $0–$600 | Moderate |
| Unclassified problem | other | 9 | 7 | — | 58k | — | 0.2 | — | Moderate |
Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.
How often, against how many were built
Scaled by an estimate of how many of these cars exist, the 2014 Acura MDX draws about 4.7 per 1,000 vehicles, which puts it in the 83rd percentile of complaint rates among 2014 vehicles we can rate.
That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.
The working figure is 53,219 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2014 vehicles, which is what the risk score uses, is far more robust than the rate itself.
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.
Other steering problem
On highway going downhill and curves, the steering wheel horribly shakes and vehicle feels very unsafe to drive (wobbly). Felt almost like if brakes were bad but it is not the brake (brakes have almost decent amount of pads). Tires are good too. *tr after the incident, equipped telescoping steering wheel makes loud squeaky noise when it is retracting
Happens more often when exiting a parking space (steering to the max, then going straight) but also when when taking a sharp turn. The steering locks and makes a grinding noise for couple seconds making it very hard to maneuver. The problem as been reproduced and acknowledge by dealer service, but no fix has been applied. *tr
Other engine problem
I have a major safety issue with my 6 month old mdx (less than 5000 miles). The car is making grinding noises and vibrates, intermittently. The dealer has dismissed my claims and made minor modifications with insulation, and hoodclips. Nothing has been done to determine the cause of the problem and they pretend that there is nothing wrong, even though the service manager has heard it on more than one occasion. The care has been brought to the dealership four times over the course of the past 6 months and they have held my car in service for over 30 days. When we attempted to pick up the car last night, there was now a new extremely loud noise with every time I attempted to brake. The on-duty sales manager heard the noise and insisted that I leave the car for service. Today, the dealership is refusing to address this new issue, and still ignoring the old issue, which was caused while my car was in their service department for the past month. The car is unsafe to drive and I feel taken advantage of by acura. The dealership is also saying "their hands are tied." I have attempted to call their national customer service line and they…
This is the third incident of unintended engine revving with this vehicle. This third incident occurred at 5925 miles. Was pulling out of a parking space in "reverse" and came to a complete stop with my foot firmly on the brake pedal when, in an instant, the vehicle unexpectedly revved up while I was still holding the brake pedal firmly and shifting into drive. The vehicle jolted into drive. *tr
No-start or intermittent start failure
Brake pedal gets really stiffen up and car won't start unless I depress the brake really really hard. Seems like faulty brake system. This happens when the vehicle has been left sitting for awhile. Happening frequently now. *tr
Brake pedal gets really stiffen up and car won't start unless I depress the brake really really hard. Seems like faulty brake system. This happens when the vehicle has been left sitting for awhile. Happening frequently now. *tr
Recalls on the 2014 model year
NHTSA has issued 9 recall campaigns covering the 2014 Acura MDX, affecting an estimated 208,433 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.
The campaigns cover structure:frame and members, exterior lighting, fuel system, gasoline:delivery:fuel pump and exterior lighting:tail lights. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.
One caution about reading these together: a recall usually raises the complaint count for the same part, because owners who read about it go and file. The mileages stay informative; the counts get noisy.
STRUCTURE:FRAME AND MEMBERS
880,514 vehicles 2026-06-04- Defect
- American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
- Consequence
- Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10…
EXTERIOR LIGHTING
152,800 vehicles 2025-04-17- Defect
- Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
- Consequence
- Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
- Remedy
- Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2,490,460 vehicles 2023-12-18- Defect
- Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Consequence
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
EXTERIOR LIGHTING:TAIL LIGHTS
322,897 vehicles 2019-03-28- Defect
- Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
- Consequence
- Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
- Remedy
- Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
106,439 vehicles 2015-07-01- Defect
- American Honda Motor Co. (Honda) is recalling certain model year 2014-2015 Acura MDX and MDX AWD vehicles manufactured April 23, 2013, to December 16, 2014. The affected vehicles have air conditioning compressor clutch drive bolts that may not have received the proper anti-corrosion coating.
- Consequence
- If a bolt was not coated, it may corrode and break as a result. If the bolt breaks, the compressor clutch plate may separate from the vehicle, possibly becoming a road hazard.
- Remedy
- Honda will notify owners, and dealers will replace the air conditioning compressor clutch drive bolt and install a new clutch plate if necessary, free of charge. The recall began on August 7, 2015. Owners may contact Acura client relations at 1-800-382-2238. Honda's number for this recall is JQ7.
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
19,502 vehicles 2015-05-20- Defect
- Honda (American Honda Motor Co.) is recalling certain model year 2014-2015 Acura MDX 2WD and AWD, RLX and 2014 Acura RLX Hybrid vehicles. In certain driving conditions, the Collision Mitigation Braking System (CMBS) may incorrectly interpret certain roadside objects such as metal fences or metal guardrails as obstacles and unexpectedly apply the brakes.
- Consequence
- If the CMBS unexpectedly applies emergency braking force while driving, there is an increased risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the CMBS software, free of charge. The recall began on July 6, 2015. Owners may contact Acura customer service at 1-800-382-2238. Honda's numbers for this recall is JQ4, JQ5 and JQ6.
SEAT BELTS
43,481 vehicles 2014-10-10- Defect
- American Honda Motor Company (Honda) is recalling certain model year 2014-2015 Acura MDX vehicles manufactured April 23, 2013, to August 25, 2014, and 2014 Acura RLX vehicles manufactured November 5, 2012, to November 25, 2013. In the affected vehicles, the driver and front passenger seat belt may not extend or retract in low temperatures.
- Consequence
- A seatbelt that does not function increases the risk of injury in a crash.
- Remedy
- Honda has notified owners, and dealers will replace the driver and front passenger seat belts, free of charge. The recall began in November 2014. Owners may contact Acura customer service at 1-800-382-2238. Honda's number for this recall is JK7 for the MKX, and JK8 for the RLX.
POWER TRAIN:AUTOMATIC TRANSMISSION
19,197 vehicles 2013-11-14- Defect
- American Honda Motor Co., Inc. (Honda) is recalling certain model year 2014 Acura MDX AWD vehicles manufactured May 6, 2013, through October 14, 2013. The bolts that attach the drive shaft to the automatic transmission transfer assembly may not have been properly tightened. As a result, the bolts could loosen possibly allowing the shaft to detach.
- Consequence
- If the drive shaft detaches while driving it could cause excessive noise and possibly damage the vehicle, increasing the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will inspect and tighten the drive shaft attaching bolts as necessary, free of charge. The recall began on July 3, 2014. Owners may contact Honda at 1-800-999-1009 or visit their website at www.recalls.honda.com. Honda's recall number is JC8.
ELECTRICAL SYSTEM
2,779 vehicles 2013-07-22- Defect
- American Honda Motor Co. is recalling certain Trailer Hitch Harness Kits, Part Number 08L91-TZ5-200. These kits are for use in 2014 model year Acura MDX vehicles. The trailer hitch kit has a subharness that is incorrectly wired such that there may be no power supplied to an accessory trailer brake controller.
- Consequence
- If the trailer brake controller is not powered, when towing a trailer, longer stopping distances could be required, increasing the risk of a crash.
- Remedy
- Honda will notify owners and Acura dealers will correct the trailer hitch subharness wiring, free of charge. The recall began on August 23, 2013. Owners may contact Acura Customer Service at 1-800-382-2238. Honda's number for this campaign is JB2.
Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.
How it ranks in the 2014 field
The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.
Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.
- Left fewer and less serious reports
- Right more, or worse
- Marker this vehicle
Where 2014 sits in the model line
Severe risk for a 2014 — 41st riskiest of the 270 2014 vehicles we can rate. The comparison is always within the same model year, so an older car is never penalised for having had longer to break.
Across the 24 model years of this car that carry enough reports to score, 2023 comes out best at 63 and 2019 worst at 79, with 2014 itself at 77.
If the model year is negotiable, 2023, 2004, 2001, 2005, 2003, 2006, 2002, 2013, 2007, 2011, 2009, 2024, 2022, 2008 and 2025 score lower than 2014 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.
Within the 2010–2015 generation specifically, 2013 is the strongest year at 68 and 2010 the weakest at 77.
Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.
Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.
Within the 2010-2015 generation, 2013 Acura MDX scores best at 68 and 2010 Acura MDX worst at 77.
Where to spend the inspection money
The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: other body or interior problem from about 42, cruise control failure from about 1k, other powertrain problem from about 2k and other engine problem from about 3k.
On a 2014 Acura MDX with more miles than that on it, the useful question to put to a seller or a mechanic is whether other body or interior problem has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.
Treat it as where to point the inspection, not as a prediction. A well-maintained example can sail past every mileage on this page, and a neglected one can fail well before the first of them.
Where these figures stop being useful
248 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.
Of those 248 reports, 175 carried an odometer reading, so the mileages here describe 71% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".
The failure modes are assigned by software reading the owner's own words, which is accurate in bulk and wrong in individual cases. A mode with a handful of reports may contain a misfiled one.
And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.
Questions this page answers
What are the most common problems with the 2014 Acura MDX?
The most-reported failures are other steering problem (19 reports, median 20,000 miles), other engine problem (18 reports, median 10,000 miles) and no-start or intermittent start failure (16 reports, median 75,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.
At what mileage do 2014 Acura MDX problems start?
Cruise control failure is the earliest failure mode to show up, with a median reported mileage of 1,700 miles and a quarter of reports before 1,000 miles. Across all failure modes on this year, the median report sits at 16,000 miles.
Is the 2014 Acura MDX reliable?
It scores 77 out of 100 on our risk index, which is severe — 41st riskiest of the 270 2014 vehicles we can rate. The score is a comparison against other 2014 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.
Which year of the Acura MDX is best?
Within the 2010–2015 generation, 2013 scores best at 68 out of 100 and 2010 worst at 77. Same body, same engines, different luck.
Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.
What breaks at my mileage Compare with another car
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed