AtWhatMileage
Glass · 11 owner reports

Other visibility problem on the 2017 Toyota Prius

Reports of this failure 11
With an odometer reading 11
Reports per 1,000 built 0.2 per 1,000
Filed below 36,000 miles 82%
Mention a crash, fire or injury 0
Typical repair $150–$1,400
What it means when it happens Moderate
Rank among this year's problems 2nd

When other visibility problem gets reported

Owners of the 2017 Toyota Prius report other visibility problem at a median of 10,000 miles. A quarter of the reports come in before 5,000 miles and a quarter after 30,000 miles, from 11 reports that carried an odometer reading.

A part like this is normally expected to survive 75,000 miles. It is the 2nd most-reported problem on this model year.

The mileage distribution

The reported range runs from 1,500 miles at the tenth percentile to 40,000 miles at the ninetieth, a spread of 38,500 miles across the middle 80% of reports.

A window that narrow is the signature of a part that fails on its own schedule rather than on how the car is driven — which is usually a design or supplier problem rather than wear and tear.

82% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 11 odometer readings owners gave.
10th25thMedian 75th90th
1,500 miles 5,150 miles 11,500 miles 29,000 miles 40,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 14 model years of this car. It shows up earliest on the 2013, at a median of 200 miles, and latest on the 2007 at 65,000 miles.

By volume the 2016 carries the most reports, with 35; the 2017 has 11. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Traveling east on the 10 through phoenix az, my windshield was hit by something so small I couldn't see it. Caused a star less than 1/3" but also a winding crack almost 1 ft. Long. The real problem is that every day when I come out to my car, the crack has grown in a snaking pattern. It does not grow at all while driving. I periodically check it while driving. Today the crack grew over 1 ft. In length over the course of the morning, just sitting in the drive way.

11,500 miles NHTSA complaint 1381070 filed 2017-05-29

Driving on highway and a small rock hit the outer edge of my windshield and within 5 minutes had an 8 inch crack and by the end of the day it has expanded to over 12 inches. Called to have fixed and windshield has been on backorder for over a month. Car is onky 1 week old!

650 miles NHTSA complaint 1396709 filed 2017-08-01

A small pebble hit my windshield below the inspection sticker. Within seconds a crack starting developing. Within two minutes it reached almost halfway across the windshield. I have read many complaints about fragile and vulnerable prius windshields. I believe toyota needs to correct this defect, repair my windshield and perform any necessary re-calibration. I have uploaded two pictures.

6,800 miles NHTSA complaint 1405540 filed 2017-09-05

Also reported on the 2017 Toyota Prius

Other brake problem

11 reports median 14k

Other speed control problem

9 reports median 15k

Other engine problem

8 reports median 20k

Cruise control failure

7 reports median 18k

Other body or interior problem

7 reports median 10k

Windshield cracking

6 reports median 10k

How far this goes

Complaints are voluntary, so 11 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other visibility problem happen on the 2017 Toyota Prius?

Across 11 owner reports that included an odometer reading, half were filed by 10,000 miles. A quarter were filed before 5,000 miles and a quarter after 30,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other visibility problem on the 2017 Toyota Prius?

11 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed