AtWhatMileage
Fuel · 9 owner reports

Other fuel system problem on the 2011 Toyota Prius

Only 7 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 9
With an odometer reading 7
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 29%
Mention a crash, fire or injury 0
Typical repair $300–$2,200
What it means when it happens High
Rank among this year's problems 16th

When other fuel system problem gets reported

There are 9 reports of other fuel system problem on the 2011 Toyota Prius, 7 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 90,000 miles. It is the 16th most-reported problem on this model year.

The whole distribution

Percentiles of the 7 odometer readings owners gave.
10th25thMedian 75th90th
— — 115,000 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $300–$2,200 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 14 model years of this car. It shows up earliest on the 2009, at a median of 10,000 miles, and latest on the 2011 at 115,000 miles.

By volume the 2010 carries the most reports, with 43; the 2011 has 9. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

On april 3 2012 we drove our 2011 toyota prius to a full and complete stop at a stop sign in a residential neighborhood. While we were stopped, the car surged forward approximately 5 feet before coming to a stop. My wife, who as driving looked down to check that her foot was on the brake. While staring at her foot squarely on the brake, the car surged forward again about 3 feet. The car then surged forward again about one foot before stopping. Luckily there was no crossing traffic, pedestrians or any other obstructions. No collision occurred and no one was hurt. We called toyota care immediately and they promptly picked up the car and took it to the dealer. The dealer later called us and informed us that they had diagnosed the car and that no problem could be found. We disputed that we were unwilling to take the car back until a problem was found and they told us that they had done everything they could do and even had driven the car 10 miles with no incident. I informed them that we had driven the car nearly 10,000 miles and it happened once. Once is too many times. The dealer told us we had to take the car back. We asked for a…

9,040 miles NHTSA complaint 920831 filed 2012-05-31

My car hesitates to stop or slow down when brakes are applied driving over a pothole, slick surface, metal road cover or a manhole. Instead of slowing/stopping, the car seems to eject forward. I took it to the dealership where I bought my car and drove with a service tech and he said in over 20 years of his experience, he's never seen this. I tried to explain that this car (and technology with regenerative braking) is only 3 years old, but he didn't seem to buy my complaint, nor were we able to reproduce this issue when I drove with a technician around the block. There are several online discussions regarding this particular issue : http://money.cnn.com/2010/02/04/autos/prius_timeline/?wpmp_switcher=mobile http://www.eetimes.com/author.asp?section_id=30&doc_id=1284377. *tr

15,000 miles NHTSA complaint 1047542 filed 2014-03-19

In motion while accelerating past a slower car. Heard and felt a pronounced thump and lost engine power on busy local thoroughfare. Moved to a turn lane and stopped. Multiple dashboard lights and "check hybrid system" on LED display. Power off car, and back on twice and got the same error on display. Found that car could move on ev power and I got it into a safer location at an adjacent parking lot. Had vehicle towed to repair facility. As a driver this was disconcerting as I could not clearly determine if the car was at all driveable. If a driver were to stop immediately in the same situation they would be on the roadway. If I had not pressed on the accelerator pedal after powering on the car again I would not have known I could move the car to a safer location. Display should read "hybrid system failure" then "limited ev power available" then "move to safe area if necessary" cause: hybrid inverter failure. Repaired by toyota under 2014 eoe and new 10/2018 recall j0a

113,000 miles NHTSA complaint 1508693 filed 2018-10-22

Also reported on the 2011 Toyota Prius

Other brake problem

136 reports median 63k

Other electrical problem

43 reports median 67k

Headlight failure or clouding

32 reports median 71k

Other engine problem

31 reports median 80k

Other speed control problem

26 reports median 20k

How far this goes

This page is kept out of search results because 9 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 9 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other fuel system problem happen on the 2011 Toyota Prius?

Across 7 owner reports that included an odometer reading, half were filed by 115,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other fuel system problem on the 2011 Toyota Prius?

9 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed