Other visibility problem on the 2017 Toyota Highlander
1 crash 1 injury 2 of the 14 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other visibility problem gets reported
Owners of the 2017 Toyota Highlander report other visibility problem at a median of 5,000 miles. A quarter of the reports come in before 2,000 miles and a quarter after 25,000 miles, from 10 reports that carried an odometer reading.
A part like this is normally expected to survive 75,000 miles. It is the 7th most-reported problem on this model year.
The mileage distribution
The reported range runs from 900 miles at the tenth percentile to 50,000 miles at the ninetieth, a spread of 48,275 miles across the middle 80% of reports.
A window that narrow is the signature of a part that fails on its own schedule rather than on how the car is driven — which is usually a design or supplier problem rather than wear and tear.
80% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 925 miles | 2,000 miles | 6,100 miles | 26,450 miles | 49,200 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a crash and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 21 model years of this car. It shows up earliest on the 2013, at a median of 800 miles, and latest on the 2009 at 100,000 miles.
By volume the 2002 carries the most reports, with 133; the 2017 has 14. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Bought this 2017 highlander brand-new from the dealer. It had 67 miles on the odometer. Within a few thousand miles, a stone chipped the windshield and within days the windshield was a spider's nest of spreading cracks all across up and down the windshield. I bought a new 2015 highlander from the same dealer and had the exact same problem after just a few thousand miles. I believe toyota slanted the hood of the vehicle down for better airflow and resulting mpg increase and in so doing, all road debris such as stones, are propelled up right onto the windshield and the stones smash the windshield. What are the random odds that a brand-new, dealer-bought 2015 and 2017 highlander would both get a stone chip that destroys the windshield within the first few thousand miles of driving? These windshield aren't cheap to replace- about $1400.
I am experiencing excessive amounts of glare from the windshield. The vehicle was purchased new in may of 2017. I initially had tint applied to the windshield for medical reasons and thought maybe it was causing an interaction with the glass itself. After having the tint removed, I am still experiencing this excessive glare.
Vehicle sustained a crack from two small stones hitting the windshield while traveling on a highway at approximately 55 MPH. Crack spread significantly from the initial impact site. Weather did not have a factor in this as it was summer. Crack continued to spread even after the vehicle was parked in a garage. Crack spread with very little pressure applied to the windshield. Believe that the windshield was not manufactured to sustain a light impact.
Also reported on the 2017 Toyota Highlander
Other powertrain problem
Other engine problem
Other electrical problem
No-start or intermittent start failure
Other brake problem
Other fuel system problem
How far this goes
Complaints are voluntary, so 14 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other visibility problem happen on the 2017 Toyota Highlander?
Across 10 owner reports that included an odometer reading, half were filed by 5,000 miles. A quarter were filed before 2,000 miles and a quarter after 25,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other visibility problem on the 2017 Toyota Highlander?
14 reports have been filed with NHTSA, about 0.6 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed