AtWhatMileage
Glass · 30 owner reports

Windshield cracking on the 2017 Subaru Forester

Reports of this failure 30
With an odometer reading 22
Reports per 1,000 built 0.3 per 1,000
Filed below 36,000 miles 45%
Mention a crash, fire or injury 0
Typical repair $300–$1,600
What it means when it happens Moderate
Rank among this year's problems 6th

When windshield cracking gets reported

Owners of the 2017 Subaru Forester report windshield cracking at a median of 40,000 miles. A quarter of the reports come in before 15,000 miles and a quarter after 45,000 miles, from 22 reports that carried an odometer reading.

A part like this is normally expected to survive 45,000 miles. It is the 6th most-reported problem on this model year.

The mileage distribution

The reported range runs from 5,000 miles at the tenth percentile to 60,000 miles at the ninetieth, a spread of 54,000 miles across the middle 80% of reports.

A window that narrow is the signature of a part that fails on its own schedule rather than on how the car is driven — which is usually a design or supplier problem rather than wear and tear.

45% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 22 odometer readings owners gave.
10th25thMedian 75th90th
6,000 miles 16,743 miles 38,300 miles 44,869 miles 60,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $300–$1,600 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 7 model years of this car. It shows up earliest on the 2021, at a median of 5,000 miles, and latest on the 2016 at 60,000 miles.

By volume the 2019 carries the most reports, with 144; the 2017 has 30. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Bought new forester in may 2017. Windshield cracked @ july 2017. Replacement cracked october 2017. Subaru denied coverage both times. First windshield I was moving on highway but unaware of being struck by anything. It was nearly 100 degrees outside and AC was on nice 68 degrees. Second windshield appeared to crack while parked in garage. Second windshield leaked. Crack is near where leak was "fixed."

6,000 miles NHTSA complaint 1414765 filed 2017-10-16

The windshield spontaneously cracked, middle passenger side (not aware when it happened. One time came out into the garage and noticed it was cracked). It also was severely chipped one time before (2500 miles). So it has had to be replaced 2 times within 16,000 miles and less than one year ownership.

15,750 miles NHTSA complaint 1446849 filed 2018-02-10

Also reported on the 2017 Subaru Forester

Other visibility problem

86 reports median 35k

Other electrical problem

66 reports median 42k

Other powertrain problem

35 reports median 42k

Other engine problem

34 reports median 18k

Other speed control problem

21 reports median 23k

How far this goes

Complaints are voluntary, so 30 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does windshield cracking happen on the 2017 Subaru Forester?

Across 22 owner reports that included an odometer reading, half were filed by 40,000 miles. A quarter were filed before 15,000 miles and a quarter after 45,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is windshield cracking on the 2017 Subaru Forester?

30 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed