2002 Sterling Acterra: what breaks, and at what mileage
What breaks on the 2002 Sterling Acterra
Only 4 defect reports have been filed with NHTSA about the 2002 Sterling Acterra, which is too few to compute mileage percentiles or a risk score. The reports reported wiper or washer failure.
When each failure gets reported
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
How reports accumulate
Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A curve that climbs early is a car with early problems, whatever its total.
- Line share of reports filed by that mileage
Every reported failure mode
| Failure mode | System | Reports | With reading | 25th | Median | 75th | Per 1,000 | Typical repair | Severity |
|---|---|---|---|---|---|---|---|---|---|
| Wiper or washer failure | glass | 4 | 4 | — | 10k | — | 3.3 | $120–$800 | Moderate |
Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.
Wiper or washer failure
When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. The headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. The windshield wipers were intermittent and the washer fluid would come on by itself. The electric door locks were intermittent. Several mechanics suggested that the 15 watt fuses would get too hot. The rear transaxle seal leaked. *sc
When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. The headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. The windshield wipers were intermittent and the washer fluid would come on by itself. The electric door locks were intermittent. Several mechanics suggested that the 15 watt fuses would get too hot. The rear transaxle seal leaked. *sc
Recalls on the 2002 model year
NHTSA has issued 6 recall campaigns covering the 2002 Sterling Acterra, affecting an estimated 2,739 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.
The campaigns cover power train:axle assembly, engine and engine cooling:cooling system:fan, suspension:front:wheel bearing and power train:driveline. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.
One caution about reading these together: a recall usually raises the complaint count for the same part, because owners who read about it go and file. The mileages stay informative; the counts get noisy.
POWER TRAIN:AXLE ASSEMBLY
28,764 vehicles 2008-03-25- Defect
- Daimler trucks is recalling 28,764 my 2001 through 2008 fccc b2 and fs65 school bus chassis, fccc fb65 conventional buses, and sterling acterra, freightliner fln, and business class m2 heavy trucks, built from january 26, 2000, through march 24, 2008, manufactured with arvinmeritor or axle alliance company 6,000 through 8,000 pound front axles utilizing a four piece spindle-nut set. These axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and…
- Consequence
- Continued operation may lead to wheel separation and possibly a vehicle crash.
- Remedy
- Daimler trucks will notify owners and will repair the vehicles free of charge. The recall began on january 8, 2009. Owners may contact daimler trucks at 1-800-547-0712.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
3,568 vehicles 2005-03-30- Defect
- On certain trucks and fire trucks equipped with kys 4735-43782-02 engine cooling fans and built on caterpillar 3126, c7, mbe906, mbe926, or cummins isc engines, the steel fan insert on the cooling fans can crack.
- Consequence
- This can result in fan breakage, resulting in vehicle damage or personal injury.
- Remedy
- Dealers will replace the engine cooling fan free of charge. The recall began on june 8, 2005. Owners may contact freightliner at 1-800-547-0712.
SUSPENSION:FRONT:WHEEL BEARING
9,602 vehicles 2004-06-07- Defect
- On certain trucks built with 8,000 or 6,000 pound front axles and four-piece spindle nut sets, premature front ,wheel bearing wear may be caused by inconsistent bearing endplay adjustment.
- Consequence
- If allowed to progress, the front wheel assembly may separate from the vehicle, which could result in a crash.
- Remedy
- The dealers will replace the front axle oil seals and hub cap gaskets on both sides. The recall began september 7, 2004. Owners should contact freightliner at 1-800-547-0712.
POWER TRAIN:DRIVELINE
145 vehicles 2002-12-13- Defect
- On certain heavy trucks, the cast output yoke on the mercedes-benz transmissions could fracture on vehicle with 1610 or 16t series drivelines.
- Consequence
- If pieces of the yoke separate, the debris can represent a potential hzard to people outside the vheicle and to other passing vehicles.
- Remedy
- Dealers will replace the cast transmission output yoke with a forged part. Owner notification began on january 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2,616 vehicles 2002-12-03- Defect
- On certain trucks equipped with caterpillar 3126e hydraulically controlled electronically actuated unit injected diesel engines with high efficiency pumps (hep8), the pump components may experience a high pressure seal failure which can result in a short period of rough running and subsequent engine stall due to a loss of injection actuation pressure.
- Consequence
- Freightliner recall no. Fl404. Once engine stall occurs, the engine cannot be restarted, increasing the risk of a crash.
- Remedy
- Caterpillar is conducting the owner notification and remedy for this campaign. Dealers will inspect the pump serial numbers and replace the pump if necessary. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact caterpillar at 1-800-447-4986 or freightliner at 1-800-547-0712.
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
548 vehicles 2002-04-10- Defect
- On certain trucks equipped with meritor brand 12" x 4" dcm drum parking brake, the bolts used to attach the parking brake assembly to the flange yoke are too large and can interfere with the proper engagement of the braking system and possibly disengage.
- Consequence
- Improper engagement of the parking brake could result in the vehicle rolling away without prior warning possibly resulting in personal injury or death.
- Remedy
- Dealers will replace the attaching bolts with the correct size bolts free of charge. Owner notification is expected to begin during october 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.
Every year of the Sterling Acterra
Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.
What the reports on file say
The complaints recorded against the 2002 Sterling Acterra are wiper or washer failure (4 reports, around 10k miles). With a sample this size these are anecdotes rather than a pattern, and they are shown because somebody looking at this exact car would rather see them than nothing.
Why this page is short
A model year needs about 8 reports before percentiles mean anything, and this one does not have them. Complaint volume tracks how many cars were sold and how long they have been on the road, so a thin page usually means a rare car, a new car, or a car whose owners do not file.
Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.
What breaks at my mileage Compare with another car
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed