AtWhatMileage
Body · 33 owner reports

Other body or interior problem on the 2004 Mercury Mountaineer

1 injury 1 of the 33 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 33
With an odometer reading 32
Reports per 1,000 built 1,571 per 1,000
Filed below 36,000 miles 9%
Mention a crash, fire or injury 1
Typical repair $200–$2,000
What it means when it happens Moderate
Rank among this year's problems 3rd

When other body or interior problem gets reported

Owners of the 2004 Mercury Mountaineer report other body or interior problem at a median of 72,500 miles. A quarter of the reports come in before 52,500 miles and a quarter after 90,000 miles, from 32 reports that carried an odometer reading.

A part like this is normally expected to survive 88,000 miles. It is the 3rd most-reported problem on this model year.

The mileage distribution

The reported range runs from 40,000 miles at the tenth percentile to 120,000 miles at the ninetieth, a spread of 78,600 miles across the middle 80% of reports.

When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.

9% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 32 odometer readings owners gave.
10th25thMedian 75th90th
40,500 miles 52,750 miles 73,000 miles 90,958 miles 119,100 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 1 an injury is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $200–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 12 model years of this car. It shows up earliest on the 2008, at a median of 65,000 miles, and latest on the 1997 at 120,000 miles.

By volume the 2008 carries the most reports, with 48; the 2004 has 33. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Consumer noticed that while the dvd/ television set was engaged the rear mirrors became inoperative. Vehicle was taken to the dealer for inspection, and mechanic informed consumer that the problem could not be fixed because it was designed that way. *ak *nm

100 miles NHTSA complaint 475338 filed 2004-05-13

Purchased a 2004 mercury mountaineer back in march. Noticed a chirping noise at about 1500 miles when the air conditioner cycled on and off. Dealer replaced compressor. Chirping came back at about 3500 miles, so I took it back and the dealer adjusted the clutch air gap. They said it was fine, but found that while driving the vehicle home it was still doing it. Dealer said it has no idea what the problem is and has so far not offered to do anything about the problem.*ak

1,500 miles NHTSA complaint 497724 filed 2004-09-22

Crack at mercury emblem on back panel glass section. This suddenly appeared. Was advised by local mercury dealership, northpark lincoln mercury that there is no recall. Also had this examined by a bodyshop and was told it appeared to be a defect. *tr

57,000 miles NHTSA complaint 690303 filed 2008-09-29

Also reported on the 2004 Mercury Mountaineer

Liftgate, tailgate or trunk failure

49 reports median 60k

Other powertrain problem

34 reports median 59k

Cruise control failure

20 reports median 95k

Other electrical problem

9 reports median 70k

Misfire or rough idle

8 reports median 70k

How far this goes

Complaints are voluntary, so 33 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other body or interior problem happen on the 2004 Mercury Mountaineer?

Across 32 owner reports that included an odometer reading, half were filed by 72,500 miles. A quarter were filed before 52,500 miles and a quarter after 90,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other body or interior problem on the 2004 Mercury Mountaineer?

33 reports have been filed with NHTSA, about 1,571 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed