AtWhatMileage
Steering · 11 owner reports

Other steering problem on the 2014 Mercedes Benz E350

Reports of this failure 11
With an odometer reading 9
Reports per 1,000 built 2.8 per 1,000
Filed below 36,000 miles 44%
Mention a crash, fire or injury 0
Typical repair $350–$2,400
What it means when it happens High
Rank among this year's problems 11th

When other steering problem gets reported

Owners of the 2014 Mercedes Benz E350 report other steering problem at a median of 45,000 miles. A quarter of the reports come in before 25,000 miles and a quarter after 85,000 miles, from 9 reports that carried an odometer reading.

A part like this is normally expected to survive 95,000 miles. It is the 11th most-reported problem on this model year.

The mileage distribution

The reported range runs from 5,000 miles at the tenth percentile to 95,000 miles at the ninetieth, a spread of 92,000 miles across the middle 80% of reports.

When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.

44% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 9 odometer readings owners gave.
10th25thMedian 75th90th
3,200 miles 23,500 miles 46,000 miles 85,000 miles 95,200 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 8 model years of this car. It shows up earliest on the 2016, at a median of 20,000 miles, and latest on the 2010 at 185,000 miles.

By volume the 2014 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

My claim # is10691110 the lane control does not function consistantly. Sometimes when you cross a line, the rear brake on the opposite side of the car automatically applies bringing the car back to the center of the lane, other times it doesn't. I demonstrated this to the maintenance mgr. With no satisfaction. I've discussed with a case mgr on several times, with no satisfaction. I've written the pres of mercedes on two occassions, who referred my concern back to the same case mgr. Who says it is functioning as designed,in spite of the fact I demonstrated to the dealer maint. Supervisor that it doesn't.I asked for a regional person to ride with me so I could demonstrate the inconsistancy of the way it functions. I was denied my request. Nhtsa seems to be my only hope for getting my safety concern resolved for me and any others who may have the same problem. The problem was demonstrated on state rt. 33 in dublin oh. With painted road lines that were consistint. I have many notes of additional detail if wanted.

4,000 miles NHTSA complaint 1233234 filed 2015-10-28

My electrical power steering stop working while I was driving. On dash"power steering malfunction-check user's manual" I was about get crash, luckly . Pulled over safely. Barely can turn the power steering. I try to drive next day,still not working.

65,300 miles NHTSA complaint 1369708 filed 2017-04-10

Tl* the contact owns a 2014 mercedes-benz e350. While the vehicle was stopped, the steering ability seized and the power steering indicator illuminated. The contact turned off and restarted the vehicle, but the failure recurred. The contact called mercedes-benz at quirk auto park (327 hogan rd, bangor, me 04401, 207-299-1641) and was informed that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not diagnosed or repaired. The failure mileage was approximately 23,500.

23,500 miles NHTSA complaint 1464502 filed 2018-04-27

Also reported on the 2014 Mercedes Benz E350

Airbag inflator rupture

29 reports median 50k

Fuel leak or fuel odor

19 reports median 80k

Other body or interior problem

18 reports median 4k

Other electrical problem

16 reports median 30k

Other engine problem

15 reports median 18k

How far this goes

Complaints are voluntary, so 11 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other steering problem happen on the 2014 Mercedes Benz E350?

Across 9 owner reports that included an odometer reading, half were filed by 45,000 miles. A quarter were filed before 25,000 miles and a quarter after 85,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other steering problem on the 2014 Mercedes Benz E350?

11 reports have been filed with NHTSA, about 2.8 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed