AtWhatMileage
Electrical · 23 owner reports

Ignition switch, key fob or immobilizer failure on the 2014 Kia Sorento

Reports of this failure 23
With an odometer reading 10
Reports per 1,000 built 0.3 per 1,000
Filed below 36,000 miles 20%
Mention a crash, fire or injury 0
Typical repair $250–$1,500
What it means when it happens High
Rank among this year's problems 14th

When ignition switch, key fob or immobilizer failure gets reported

Owners of the 2014 Kia Sorento report ignition switch, key fob or immobilizer failure at a median of 65,000 miles. A quarter of the reports come in before 40,000 miles and a quarter after 115,000 miles, from 10 reports that carried an odometer reading.

A part like this is normally expected to survive 85,000 miles. It is the 14th most-reported problem on this model year.

The mileage distribution

The reported range runs from 20,000 miles at the tenth percentile to 125,000 miles at the ninetieth, a spread of 104,000 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

20% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 10 odometer readings owners gave.
10th25thMedian 75th90th
22,000 miles 41,000 miles 64,000 miles 115,500 miles 126,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $250–$1,500 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 8 model years of this car. It shows up earliest on the 2012, at a median of 10,000 miles, and latest on the 2008 at 135,000 miles.

By volume the 2011 carries the most reports, with 32; the 2014 has 23. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Tl* the contact owns a 2014 kia sorento. On several occasions, the key fob failed to properly operate the hatch and would open or close independently without warning. On one occasion, the contact had to manually open the hatch and the hatch independently closed. The contact sustained a head injury due to the failure. Medical attention was not required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and offered to have the vehicle repaired. The failure mileage was 22,000.

22,000 miles NHTSA complaint 1378918 filed 2017-05-18

Tl* the contact owns a 2014 kia sorento. On several occasions, the key fob failed to properly operate the hatch and would open or close independently without warning. On one occasion, the contact had to manually open the hatch and the hatch independently closed. The contact sustained a head injury due to the failure. Medical attention was not required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and offered to have the vehicle repaired. The failure mileage was 22,000.

22,000 miles NHTSA complaint 1378919 filed 2017-05-18

Also reported on the 2014 Kia Sorento

Other engine problem

226 reports median 101k

Other body or interior problem

110 reports median 78k

Paint peeling or clear coat failure

69 reports median 65k

Other electrical problem

68 reports median 66k

Other brake problem

48 reports median 76k

Other lighting problem

44 reports median 77k

How far this goes

Complaints are voluntary, so 23 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does ignition switch, key fob or immobilizer failure happen on the 2014 Kia Sorento?

Across 10 owner reports that included an odometer reading, half were filed by 65,000 miles. A quarter were filed before 40,000 miles and a quarter after 115,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is ignition switch, key fob or immobilizer failure on the 2014 Kia Sorento?

23 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed