Other visibility problem on the 2011 Kia Sorento
1 fire 1 of the 16 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other visibility problem gets reported
Owners of the 2011 Kia Sorento report other visibility problem at a median of 30,000 miles. A quarter of the reports come in before 15,000 miles and a quarter after 65,000 miles, from 12 reports that carried an odometer reading.
A part like this is normally expected to survive 75,000 miles. It is the 28th most-reported problem on this model year.
The mileage distribution
The reported range runs from 5,000 miles at the tenth percentile to 95,000 miles at the ninetieth, a spread of 90,011 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
58% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 5,089 miles | 17,066 miles | 27,500 miles | 65,715 miles | 95,100 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a fire is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 9 model years of this car. It shows up earliest on the 2019, at a median of 200 miles, and latest on the 2021 at 75,000 miles.
By volume the 2011 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
I was driving on the ma turnpike late morning when I looked in my rearview mirror and the view was cloudy. I washed the rear windshield and kept on driving. A few minutes later a man pulled along side me and signaled that I should pull over. I happened to glance in the rear view mirror again and it was cloudy again. As I was pulling over I checked the dashboard and no indicator lights were on. I stopped the car and smoke started to come out from under the hood. I got out and started walking away from the car while calling my husband. He suggested I call 911 -- by the time I dialed 911 (a total of about 2.5 minutes from exiting the car) flames were coming out from under the hood. By the time the police and fire department arrived at the scene (about 15 to 20 minutes after I called) the entire car was engulfed in flames and the tires had started to explode. When the fire was finally extinguished all that remained of the car was a bare metal frame. The car was totally destroyed. *tr
2011 kia sorento driver side window stopped working instantly without warning. Window is rolled down, no indications of it going bad. Bought in march 2010, went out nov 26, 2010 in parking lot. No adverse weather, no adverse driving. Barely roll windows down while had it. Bought brand new. No accidents or damages to vehicle area. *tr
Tl* the contact owns a 2011 kia sorento. The contact stated that while driving 35 MPH, she heard a popping noise and the rear windshield shattered. The vehicle was taken to an authorized dealer and they were in the process of diagnosing the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were 33,000. The VIN was unavailable.
Also reported on the 2011 Kia Sorento
Other body or interior problem
Other engine problem
Other powertrain problem
Airbag warning light or occupant sensor fault
Other electrical problem
Door latch or handle failure
How far this goes
Complaints are voluntary, so 16 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other visibility problem happen on the 2011 Kia Sorento?
Across 12 owner reports that included an odometer reading, half were filed by 30,000 miles. A quarter were filed before 15,000 miles and a quarter after 65,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other visibility problem on the 2011 Kia Sorento?
16 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed