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Steering · 5 owner reports

Loss of power steering on the 2004 Kia Sorento

Only 5 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 5
With an odometer reading 5
Reports per 1,000 built 0.2 per 1,000
Filed below 36,000 miles 20%
Mention a crash, fire or injury 0
Typical repair $600–$2,800
What it means when it happens Critical
Rank among this year's problems 24th

When loss of power steering gets reported

There are 5 reports of loss of power steering on the 2004 Kia Sorento, 5 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 80,000 miles. It is the 24th most-reported problem on this model year.

The whole distribution

Percentiles of the 5 odometer readings owners gave.
10th25thMedian 75th90th
— — 71,000 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $600–$2,800 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

This mode is classified as critical, which means a failure can leave the car unable to stop, steer, or stay out of the way of traffic. It is weighted accordingly in the risk score.

The same failure on other years

The same failure is reported on 8 model years of this car. It shows up earliest on the 2003, at a median of 15,000 miles, and latest on the 2005 at 85,000 miles.

By volume the 2005 carries the most reports, with 13; the 2004 has 5. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 2003 Kia Sorento loss of power steering 17k
  2. 2004 (this one) 71k
  3. 2005 Kia Sorento loss of power steering 87k
  4. 2006 Kia Sorento loss of power steering 71k
  5. 2008 Kia Sorento loss of power steering
    no odometer readings given
    —
  6. 2012 Kia Sorento loss of power steering 83k
  7. 2014 Kia Sorento loss of power steering 18k
  8. 2015 Kia Sorento loss of power steering 106k
  9. 2016 Kia Sorento loss of power steering 64k
  10. 2017 Kia Sorento loss of power steering 72k
  11. 2019 Kia Sorento loss of power steering
    no odometer readings given
    —

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

I was driving my children in the summer and my engine began squealing very loudly, the A/C stopped working, and the steering locked up. We took the car to get it fixed and they said the crank shaft bolt in the engine had broken completely. They said the only thing we could do is replace the entire engine, which is $4000. We found someone who replaced the bolt, because we couldn't afford a new engine, and now the heat doesn't work, it still squeals, and our radio completely stopped working as well. We have had nothing but problems with this vehicle, and we are only at 65000 miles. *tr

63,000 miles NHTSA complaint 830859 filed 2010-12-14

Tl* the contact owns a 2004 kia sorento ex. The contact stated that while driving approximately 15 MPH, there was an unexpected loss of power steering. The contact maneuvered the vehicle to a parking lot with difficult in turning the steering wheel. The vehicle was then towed to an independent mechanic who informed the crank shaft bolt fractured. The vehicle was in the process of being repaired.the manufacturer was notified of the problem. The approximate failure mileage was 71,000.

71,000 miles NHTSA complaint 949508 filed 2012-11-15

Driving on interstate hwy, 70 MPH, the harmonic balance bolt and roll pin sheared off leaving broken off stubs in crankshaft. Causing loss of power steering, power brakes, I had dealer replace all fan belts because of squealing for the trip, 300 miles before the failure. *tr

100,300 miles NHTSA complaint 1024026 filed 2013-11-26

Also reported on the 2004 Kia Sorento

Other engine problem

48 reports median 99k

Radiator or coolant leak

22 reports median 77k

Other powertrain problem

16 reports median 70k

Other electrical problem

16 reports median 100k

Other body or interior problem

16 reports median 137k

How far this goes

This page is kept out of search results because 5 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 5 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does loss of power steering happen on the 2004 Kia Sorento?

Across 5 owner reports that included an odometer reading, half were filed by 70,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is loss of power steering on the 2004 Kia Sorento?

5 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed