Other driver assistance problem on the 2014 Jeep Grand Cherokee
10 crashes 5 injuries 15 of the 44 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other driver assistance problem gets reported
Owners of the 2014 Jeep Grand Cherokee report other driver assistance problem at a median of 55,000 miles. A quarter of the reports come in before 7,500 miles and a quarter after 70,000 miles, from 26 reports that carried an odometer reading.
A part like this is normally expected to survive 45,000 miles. It is the 16th most-reported problem on this model year.
The mileage distribution
The reported range runs from 900 miles at the tenth percentile to 102,500 miles at the ninetieth, a spread of 101,115 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
42% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 885 miles | 7,063 miles | 55,000 miles | 70,000 miles | 102,000 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 10 a crash and 5 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $250–$1,800 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 21 model years of this car. It shows up earliest on the 2020, at a median of 5,000 miles, and latest on the 2025 at 240,000 miles.
By volume the 2014 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Every indicator on my dash was on and my speedometer didn't work. Brought it into [xxx] where the problem was not fixed. It was in the shop again 2 weeks later for the same issue and also to service the ABS system. Today my check engine light is on and the car is shifting hard and hesitating, clunking as it switches gears. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle was serviced under NHTSA campaign number: 13v483000 (electrical system, electronic stability control, service brakes, hydraulic) however, the stability control warning light illuminated after the service. The vehicle was taken back to the dealer where the technician advised that the entire instrument panel would need replaced. The vehicle was not able to be repaired because the parts needed to correct the failure were not available. The vehicle was not repaired. The manufacturer as not made aware of the problem. The approximate failure was 200,900.
January 13, 2013 chrysler group llc. Customer center p.o. Box 21-8004 auburn hills, mi 48321 re: case# [xxx] to whom it may concern; below, you will find a brief synopsis of my previous and current issues with my new 2014 grand jeep cherokee; upon immediately receiving my 2014 jeep cherokee, I noticed that my vehicle did not drive smoothly and I had to push hard on the accelerator pedal because my rpms and MPH dropped very fast and I was in traffic. After my cherokee loss power and I began to drift, and after coming to a complete stop, I started my SUV up again and I had no instrument panel. Everything was black. The performance of the vehicle deteriorated to a point where a problem was evident. Frequently, not all the time, the vehicle was very sluggish to accelerate and occasionally not responding to the gas pedal, for approximately five-ten seconds as the RPM's went down. It felt as the though, I was forcing the gas by pressing on the accelerator pedal hard. It appear that the gas was blocked from flowing because I had to press very hard to get some gas to my SUV or the vehicle was stuck in a low gear and not up-shifting. My…
Also reported on the 2014 Jeep Grand Cherokee
Other body or interior problem
Other powertrain problem
Other electrical problem
Other engine problem
Other brake problem
Seat belt or retractor failure
How far this goes
Complaints are voluntary, so 44 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other driver assistance problem happen on the 2014 Jeep Grand Cherokee?
Across 26 owner reports that included an odometer reading, half were filed by 55,000 miles. A quarter were filed before 7,500 miles and a quarter after 70,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other driver assistance problem on the 2014 Jeep Grand Cherokee?
44 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed