Fuel pump failure on the 2014 Jeep Grand Cherokee
When fuel pump failure gets reported
Owners of the 2014 Jeep Grand Cherokee report fuel pump failure at a median of 70,000 miles. A quarter of the reports come in before 55,000 miles and a quarter after 90,000 miles, from 22 reports that carried an odometer reading.
A part like this is normally expected to survive 85,000 miles. It is the 10th most-reported problem on this model year.
The mileage distribution
The reported range runs from 500 miles at the tenth percentile to 135,000 miles at the ninetieth, a spread of 133,031 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
23% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 469 miles | 54,000 miles | 69,000 miles | 91,150 miles | 133,500 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Putting it right typically runs $600–$2,600 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 18 model years of this car. It shows up earliest on the 2021, at a median of 30,000 miles, and latest on the 2002 at 175,000 miles.
By volume the 2012 carries the most reports, with 218; the 2014 has 57. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the manual for the vehicle stated that the engine should shut off when the key fob was removed from the vehicle. The contact parked the vehicle in a residential garage overnight and the following day, he found that the vehicle was still powered on. The vehicle was taken to the dealer because the failure caused the catalytic converter and fuel pump to fail. The engine became extremely hot and remained on even after there was no more fuel in the vehicle. The contact spoke with the manufacturer and was told that they would not assist due to user error. The vehicle was not repaired. The VIN was not available. The failure and the current mileage was 1,093. *tr
Soon after taking possession of this vehicle (9/27/13) I noticed that now and again (4/5 times) there would be a hesitation from the automatic transmission when shifting to the next higher gear when accelerating to highway speed. It was so subtle that I filed it under "nothing is perfect", but would keep score. Don't be misled by the low mileage above. That is my new normal. A head and neck injury in 2001 followed by a long overdue diagnosis of severe ptsd by the va left me practically a "house hermit" and driving anywhere involving distance requires hiring a driver. This vehicle was nothing more than my being able to have access to the woods with a 911 button attached to keep the p/a in check. What happened to me was that from a stop sign I turned onto the main highway and was accelerating to 55 when at about 50 the transmission hung, this time it would not release to the next gear, the engine began to struggle until it almost stalled. As unexpectedly as it had hung the transmission shifted, the engine immediately recovered ""with a roar"" and off we went. (extra RPM's, ? Computer/fuel pump saw no problem) I'm sure that in those…
Soon after taking possession of this vehicle (9/27/13) I noticed that now and again (4/5 times) there would be a hesitation from the automatic transmission when shifting to the next higher gear when accelerating to highway speed. It was so subtle that I filed it under "nothing is perfect", but would keep score. Don't be misled by the low mileage above. That is my new normal. A head and neck injury in 2001 followed by a long overdue diagnosis of severe ptsd by the va left me practically a "house hermit" and driving anywhere involving distance requires hiring a driver. This vehicle was nothing more than my being able to have access to the woods with a 911 button attached to keep the p/a in check. What happened to me was that from a stop sign I turned onto the main highway and was accelerating to 55 when at about 50 the transmission hung, this time it would not release to the next gear, the engine began to struggle until it almost stalled. As unexpectedly as it had hung the transmission shifted, the engine immediately recovered ""with a roar"" and off we went. (extra RPM's, ? Computer/fuel pump saw no problem) I'm sure that in those…
Also reported on the 2014 Jeep Grand Cherokee
Other body or interior problem
Other powertrain problem
Other electrical problem
Other engine problem
Other brake problem
Seat belt or retractor failure
How far this goes
Complaints are voluntary, so 57 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does fuel pump failure happen on the 2014 Jeep Grand Cherokee?
Across 22 owner reports that included an odometer reading, half were filed by 70,000 miles. A quarter were filed before 55,000 miles and a quarter after 90,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is fuel pump failure on the 2014 Jeep Grand Cherokee?
57 reports have been filed with NHTSA, about 0.6 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed