Cruise control failure on the 2014 Jeep Grand Cherokee
6 crashes 6 of the 44 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When cruise control failure gets reported
Owners of the 2014 Jeep Grand Cherokee report cruise control failure at a median of 10,000 miles. A quarter of the reports come in before 5,000 miles and a quarter after 20,000 miles, from 39 reports that carried an odometer reading.
A part like this is normally expected to survive 72,000 miles. It is the 14th most-reported problem on this model year.
The mileage distribution
The reported range runs from 500 miles at the tenth percentile to 60,000 miles at the ninetieth, a spread of 59,460 miles across the middle 80% of reports.
A window that narrow is the signature of a part that fails on its own schedule rather than on how the car is driven — which is usually a design or supplier problem rather than wear and tear.
87% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 540 miles | 4,250 miles | 9,032 miles | 21,000 miles | 60,000 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 6 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $200–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 22 model years of this car. It shows up earliest on the 2020, at a median of 1,800 miles, and latest on the 1998 at 140,000 miles.
By volume the 2014 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Huge issue ? Five times now, as I'm driving down the road, the dashboard has lit up "brake" in red and the vehicle will start braking for no reason. I will not have the cruise control on and two of the four times, there were no cars around me. This would seem to be a huge safety hazard for myself and other drivers on the road. This vehicle had less than 3500 miles on it when the first occurrence happened. *tr
I purchased a 2014 jeep grand cherokee limited for $46,000 from dothan chrysler dodge jeep ram on saturday, august 17th, 2013. We drove off the at 8:30 p.m. That evening. On monday, august 19th, at approximately 4:00 p.m. As I was driving down the highway after having just left my job at the washington county sheriff' office, where I am the public information officer, my vehicle's screen flashed a warning that read: vehicle gear shift malfunction. The screen went completely black for approximately 1 minute. When it came back on the screen read: please service transmission followed by turn off ignition to engage park. I tried to turn off ignition, in the middle of the highway, and the warning then read: vehicle must be in park to turn off ignition. This endless circle continued as I was able to stop the car at a gas station parking lot. I sat in the parking lot of the gas station for approximately 5-7 minutes where I documented (via cellphone camera) the repeated messages and attempted to turn my engine off and simultaneously attempted to put the vehicle in park. The gears would not display. There was no way to see if the vehicle…
I purchased a 2014 jeep grand cherokee limited for $46,000 from dothan chrysler dodge jeep ram on saturday, august 17th, 2013. We drove off the at 8:30 p.m. That evening. On monday, august 19th, at approximately 4:00 p.m. As I was driving down the highway after having just left my job at the washington county sheriff' office, where I am the public information officer, my vehicle's screen flashed a warning that read: vehicle gear shift malfunction. The screen went completely black for approximately 1 minute. When it came back on the screen read: please service transmission followed by turn off ignition to engage park. I tried to turn off ignition, in the middle of the highway, and the warning then read: vehicle must be in park to turn off ignition. This endless circle continued as I was able to stop the car at a gas station parking lot. I sat in the parking lot of the gas station for approximately 5-7 minutes where I documented (via cellphone camera) the repeated messages and attempted to turn my engine off and simultaneously attempted to put the vehicle in park. The gears would not display. There was no way to see if the vehicle…
Also reported on the 2014 Jeep Grand Cherokee
Other body or interior problem
Other powertrain problem
Other electrical problem
Other engine problem
Other brake problem
Seat belt or retractor failure
How far this goes
Complaints are voluntary, so 44 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does cruise control failure happen on the 2014 Jeep Grand Cherokee?
Across 39 owner reports that included an odometer reading, half were filed by 10,000 miles. A quarter were filed before 5,000 miles and a quarter after 20,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is cruise control failure on the 2014 Jeep Grand Cherokee?
44 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed