AtWhatMileage
Drivetrain · 13 owner reports

Differential or transfer case failure on the 2012 Jeep Grand Cherokee

1 fire 1 of the 13 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Only 6 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 13
With an odometer reading 6
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 17%
Mention a crash, fire or injury 1
Typical repair $900–$4,200
What it means when it happens High
Rank among this year's problems 23rd

When differential or transfer case failure gets reported

There are 13 reports of differential or transfer case failure on the 2012 Jeep Grand Cherokee, 6 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 110,000 miles. It is the 23rd most-reported problem on this model year.

The whole distribution

Percentiles of the 6 odometer readings owners gave.
10th25thMedian 75th90th
— — 47,200 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 1 a fire is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $900–$4,200 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 23 model years of this car. It shows up earliest on the 2021, at a median of 5,000 miles, and latest on the 2016 at 125,000 miles.

By volume the 1999 carries the most reports, with 115; the 2012 has 13. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 1996 Jeep Grand Cherokee differential or transfer case failure
    no odometer readings given
    —
  2. 1997 Jeep Grand Cherokee differential or transfer case failure 72k
  3. 1998 Jeep Grand Cherokee differential or transfer case failure 77k
  4. 1999 Jeep Grand Cherokee differential or transfer case failure 47k
  5. 2000 Jeep Grand Cherokee differential or transfer case failure 36k
  6. 2001 Jeep Grand Cherokee differential or transfer case failure 39k
  7. 2002 Jeep Grand Cherokee differential or transfer case failure 52k
  8. 2003 Jeep Grand Cherokee differential or transfer case failure 13k
  9. 2004 Jeep Grand Cherokee differential or transfer case failure 100k
  10. 2005 Jeep Grand Cherokee differential or transfer case failure 97k
  11. 2006 Jeep Grand Cherokee differential or transfer case failure 87k
  12. 2007 Jeep Grand Cherokee differential or transfer case failure 81k
  13. 2008 Jeep Grand Cherokee differential or transfer case failure 73k
  14. 2009 Jeep Grand Cherokee differential or transfer case failure 84k
  15. 2010 Jeep Grand Cherokee differential or transfer case failure 32k
  16. 2011 Jeep Grand Cherokee differential or transfer case failure 58k
  17. 2012 (this one) 47k
  18. 2013 Jeep Grand Cherokee differential or transfer case failure 90k
  19. 2014 Jeep Grand Cherokee differential or transfer case failure 72k
  20. 2015 Jeep Grand Cherokee differential or transfer case failure 32k
  21. 2016 Jeep Grand Cherokee differential or transfer case failure 123k
  22. 2017 Jeep Grand Cherokee differential or transfer case failure 61k
  23. 2018 Jeep Grand Cherokee differential or transfer case failure 28k
  24. 2019 Jeep Grand Cherokee differential or transfer case failure 61k
  25. 2020 Jeep Grand Cherokee differential or transfer case failure
    no odometer readings given
    —
  26. 2021 Jeep Grand Cherokee differential or transfer case failure 4k
  27. 2022 Jeep Grand Cherokee differential or transfer case failure
    no odometer readings given
    —
  28. 2023 Jeep Grand Cherokee differential or transfer case failure
    no odometer readings given
    —

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle surged forward abnormally when first started. The failure would also occur while the vehicle was engaged in park. The contact stated that the anti-lock braking system and the four wheel drive warning lights illuminated when the failure occurred. The vehicle was taken to the dealer several times and the manufacturer sent several engineers to further inspect the failure. The manufacturer was not able to determine what caused the failure. The vehicle was not repaired. The failure mileage was 40 and the current mileage was 2,000. The consumer stated his foot was on the brake, when the vehicle lurched forward. Updated 01/07/13

40 miles NHTSA complaint 952820 filed 2012-12-07

Tl* the contact owns a 2012 jeep grand cherokee. While driving 55 MPH, several warning indicators began to flash on the instrument panel and there was an abnormal smoke odor in the vehicle. The vehicle was towed to monroeville chrysler jeep (located at 3651 william penn hwy, monroeville, pa 15146, (412) 856-1422) and repaired per nets campaign number: (electrical system). After the vehicle was repaired, the contact experienced several failures. The contact stated that the shift selector failed to operate, there was an abnormal clicking sound emitting from the transfer case, the engine control module was melted, and the battery exploded. The contact stated that the ecma and battery were replaced; however, the clicking sound still persisted and the shift selector was also still inoperable. An appointment was scheduled to have the vehicle diagnosed at memorabilia chrysler jeep. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. *ttt *jb

66,000 miles NHTSA complaint 1503918 filed 2018-10-04

Also reported on the 2012 Jeep Grand Cherokee

Other electrical problem

430 reports median 63k

Alternator or charging system failure

257 reports median 75k

Fuel pump failure

218 reports median 76k

Other brake problem

186 reports median 40k

Other engine problem

139 reports median 76k

How far this goes

This page is kept out of search results because 13 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 13 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does differential or transfer case failure happen on the 2012 Jeep Grand Cherokee?

Across 6 owner reports that included an odometer reading, half were filed by 45,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is differential or transfer case failure on the 2012 Jeep Grand Cherokee?

13 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed