AtWhatMileage
Suspension · 37 owner reports

Control arm, ball joint or bushing failure on the 2011 Jeep Compass

Reports of this failure 37
With an odometer reading 16
Reports per 1,000 built 0.6 per 1,000
Filed below 36,000 miles 6%
Mention a crash, fire or injury 0
Typical repair $400–$2,200
What it means when it happens High
Rank among this year's problems 1st

When control arm, ball joint or bushing failure gets reported

Owners of the 2011 Jeep Compass report control arm, ball joint or bushing failure at a median of 85,000 miles. A quarter of the reports come in before 60,000 miles and a quarter after 135,000 miles, from 16 reports that carried an odometer reading.

A part like this is normally expected to survive 108,000 miles. It is the 1st most-reported problem on this model year.

The mileage distribution

The reported range runs from 45,000 miles at the tenth percentile to 145,000 miles at the ninetieth, a spread of 98,000 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

6% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 16 odometer readings owners gave.
10th25thMedian 75th90th
47,000 miles 60,500 miles 87,000 miles 134,500 miles 145,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $400–$2,200 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 8 model years of this car. It shows up earliest on the 2018, at a median of 20,000 miles, and latest on the 2012 at 110,000 miles.

By volume the 2007 carries the most reports, with 43; the 2011 has 37. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Most of the time when making a slow right turn on uneven road, you can hear a load popping or snapping sound coming from the left front area, of the lower control arm. Almost sounds as bolts are snapping apart. *tr

1,100 miles NHTSA complaint 896785 filed 2011-12-24

Clunking noise in front end . Took it to the dealer. Lower control arms and ball joints needed to be replaced, rear shocks were leaking rear sway bar need to be replaced. Was never of road! Needs a new front end at 65000 miles?

65,000 miles NHTSA complaint 1201995 filed 2015-07-25

Tl* the contact owns a 2011 jeep compass. While the vehicle was being state inspected, the contact was informed that there was excessive corrosion to the rear subframe of the vehicle. The vehicle was taken to an independent mechanic to be inspected. The contact was informed that the entire subframe needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.

84,000 miles NHTSA complaint 1255117 filed 2016-01-22

Also reported on the 2011 Jeep Compass

Other engine problem

21 reports median 59k

Other powertrain problem

19 reports median 70k

Other electrical problem

16 reports median 72k

Other body or interior problem

11 reports median 118k

Overheating

10 reports median 55k

Other speed control problem

9 reports median 54k

How far this goes

Complaints are voluntary, so 37 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does control arm, ball joint or bushing failure happen on the 2011 Jeep Compass?

Across 16 owner reports that included an odometer reading, half were filed by 85,000 miles. A quarter were filed before 60,000 miles and a quarter after 135,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is control arm, ball joint or bushing failure on the 2011 Jeep Compass?

37 reports have been filed with NHTSA, about 0.6 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed