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Steering · 5 owner reports

Steering rack, gear or tie rod failure on the 2000 Infiniti Qx4

Only 5 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 5
With an odometer reading 5
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 0%
Mention a crash, fire or injury 0
Typical repair $700–$2,600
What it means when it happens High
Rank among this year's problems 2nd

When steering rack, gear or tie rod failure gets reported

There are 5 reports of steering rack, gear or tie rod failure on the 2000 Infiniti Qx4, 5 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 98,000 miles. It is the 2nd most-reported problem on this model year.

The whole distribution

Percentiles of the 5 odometer readings owners gave.
10th25thMedian 75th90th
— — 198,000 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $700–$2,600 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 3 model years of this car. It shows up earliest on the 1998, at a median of 70,000 miles, and latest on the 1999 at 200,000 miles.

By volume the 1999 carries the most reports, with 12; the 2000 has 5. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 1997 Infiniti Qx4 steering rack, gear or tie rod failure 150k
  2. 1998 Infiniti Qx4 steering rack, gear or tie rod failure 72k
  3. 1999 Infiniti Qx4 steering rack, gear or tie rod failure 199k
  4. 2000 (this one) 198k
  5. 2001 Infiniti Qx4 steering rack, gear or tie rod failure 162k
  6. 2002 Infiniti Qx4 steering rack, gear or tie rod failure
    no odometer readings given
    —

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Tl* the contact owns a 2000 infiniti qx4. The contact was driving approximately 50-55 MPH over a road bump when the vehicle exhibited an unusual hollow noise. The vehicle was taken to a local mechanic where the contact was advised that the a frame had rotted out near the struts. The vehicle was taken to the dealer and the dealer advised the contact that the steering shaft assembly would need replacing. The contact stated he advised the dealer that the a frame was rotted and was pushing against the steering shaft, causing the failure. The contact stated the vehicle was not safe to drive. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 215,000.

215,000 miles NHTSA complaint 818386 filed 2010-10-04

Tl* the contact owns a 2000 infiniti qx4. The contact stated that while driving approximately 40 MPH, all steering control was lost. The contact was able to maneuver the vehicle to the shoulder of the road where it was stopped. The vehicle was then towed home and inspected by an independent mechanic, who stated that there was corrosion on the front drivers side frame, which detached and fractured the steering shaft. The steering shaft was replaced and the front drivers side frame was repaired. The driver and passenger side running boards were also repaired due to corrosion. The manufacturer was made aware of the failure. The contact also stated that while driving at various speeds, the accelerator pedal would intermittently become stuck in a partially depressed position. In order to release the pedal, the contact would apply excessive pressure to the accelerator pedal as well as the brake pedal. The vehicle had not been inspected for the accelerator pedal failure. The approximate failure mileage was 198,000.

198,000 miles NHTSA complaint 867009 filed 2011-07-14

Tl* the contact owns a 2000 infiniti qx4. The contact stated that while driving approximately 40 MPH, all steering control was lost. The contact was able to maneuver the vehicle to the shoulder of the road where it was stopped. The vehicle was then towed home and inspected by an independent mechanic, who stated that there was corrosion on the front drivers side frame, which detached and fractured the steering shaft. The steering shaft was replaced and the front drivers side frame was repaired. The driver and passenger side running boards were also repaired due to corrosion. The manufacturer was made aware of the failure. The contact also stated that while driving at various speeds, the accelerator pedal would intermittently become stuck in a partially depressed position. In order to release the pedal, the contact would apply excessive pressure to the accelerator pedal as well as the brake pedal. The vehicle had not been inspected for the accelerator pedal failure. The approximate failure mileage was 198,000.

198,000 miles NHTSA complaint 867010 filed 2011-07-14

Also reported on the 2000 Infiniti Qx4

Strut, shock or spring failure

8 reports median 174k

Other body or interior problem

4 reports median 160k

Fuel tank, filler or EVAP failure

3 reports median 110k

Other suspension problem

3 reports median 156k

Loss of braking

2 reports median 200k

Steering column or shaft failure

2 reports median 195k

How far this goes

This page is kept out of search results because 5 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 5 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does steering rack, gear or tie rod failure happen on the 2000 Infiniti Qx4?

Across 5 owner reports that included an odometer reading, half were filed by 200,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is steering rack, gear or tie rod failure on the 2000 Infiniti Qx4?

5 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed