Strut, shock or spring failure on the 2012 Hyundai Santa FE
Only 7 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.
When strut, shock or spring failure gets reported
There are 8 reports of strut, shock or spring failure on the 2012 Hyundai Santa FE, 7 with a mileage attached. That is too few to place the failure on the odometer with any confidence.
A part like this is normally expected to survive 105,000 miles. It is the 11th most-reported problem on this model year.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| — | — | 96,000 miles | — | — |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Putting it right typically runs $500–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 9 model years of this car. It shows up earliest on the 2010, at a median of 60,000 miles, and latest on the 2001 at 110,000 miles.
By volume the 2004 carries the most reports, with 45; the 2012 has 8. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Front coil spring rusted and broke; it rubbed against my tire. Not sure how tire did not rupture while I was driving on I-95. The other front coil spring was rusted, but it did not break yet. Clearly this part is defective. Coil had plastic sleeve on it, water must collect underneath and rust it out. Created case number 11066195 with hyundai, but they have not acknowledged any responsibility, despite my repeated concerns about safety. They also would not reimburse me for repair because 'it was outside warranty' and that I went to my family mechanic (due to lack of responsiveness from hyundai). I saw online that hyundai has had a history of defective front coil springs (even as recent of 2018), yet they have not taken my complaint seriously.
Had my 2012 santa fe towed in to a local repair shop for a horrible noise, and was advised not only did I need new brakes at only 43,159 miles (seems early for this too) but that both front coil springs and strut mounts were extremely rusty and completely broken. These springs already had the 'boot' from the factory which was their 'fix' for prior model years with this same problem. There have been recalls for this problem up to 2011 model year - but not the 2012. My vehicle was just out of warranty. --- note - I still have the broken coil springs as proof.
Also reported on the 2012 Hyundai Santa FE
Other engine problem
Stalling while driving
Other speed control problem
Other electrical problem
Other powertrain problem
Other brake problem
How far this goes
This page is kept out of search results because 8 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.
Complaints are voluntary, so 8 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does strut, shock or spring failure happen on the 2012 Hyundai Santa FE?
Across 7 owner reports that included an odometer reading, half were filed by 95,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is strut, shock or spring failure on the 2012 Hyundai Santa FE?
8 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed