AtWhatMileage
Suspension · 4 owner reports

Strut, shock or spring failure on the 2013 Hyundai Elantra

Only 4 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 4
With an odometer reading 4
Reports per 1,000 built 0.0 per 1,000
Filed below 36,000 miles 100%
Mention a crash, fire or injury 0
Typical repair $500–$2,000
What it means when it happens Moderate
Rank among this year's problems 58th

When strut, shock or spring failure gets reported

There are 4 reports of strut, shock or spring failure on the 2013 Hyundai Elantra, 4 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 105,000 miles. It is the 58th most-reported problem on this model year.

The whole distribution

Percentiles of the 4 odometer readings owners gave.
10th25thMedian 75th90th
— — 6,750 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $500–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 7 model years of this car. It shows up earliest on the 2013, at a median of 5,000 miles, and latest on the 2008 at 120,000 miles.

By volume the 2011 carries the most reports, with 36; the 2013 has 4. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

I purchased a 2013 hyundai elantra on june 18, 2012 from dick hannah volkswagen hyundai of portland, oregon. Within a few weeks, I began hearing a noise coming from the trunk area. I made an appointment with the dealership to have it looked at on august 24, 2012. Initially, I was told that they tried to use epoxy to fix the noise and I would have to wait 36 hours (over the weekend) to let it dry. On monday, the sound was still there and they ran further tests. I was then informed on wednesday that the car had been transferred to the collision center in vancouver for further inspection. On thursday, I was informed that the vehicle would need to have a part re-welded. I really was not told exactly what was being welded at that point, but that it would not be ready until the next week (following the labor day weekend). Finally, on tuesday I was able to talk to the service manager, [xxx] and was informed that they had contacted hyundai to see if others had encountered the same noise. A hyundai engineer had to come out and help diagnose the problem. They verified the noise was coming from the right rear shock tower. They removed the…

2,500 miles NHTSA complaint 941282 filed 2012-09-26

I purchased a 2013 hyundai elantra on june 18, 2012 from dick hannah volkswagen hyundai of portland, oregon. Within a few weeks, I began hearing a noise coming from the trunk area. I made an appointment with the dealership to have it looked at on august 24, 2012. Initially, I was told that they tried to use epoxy to fix the noise and I would have to wait 36 hours (over the weekend) to let it dry. On monday, the sound was still there and they ran further tests. I was then informed on wednesday that the car had been transferred to the collision center in vancouver for further inspection. On thursday, I was informed that the vehicle would need to have a part re-welded. I really was not told exactly what was being welded at that point, but that it would not be ready until the next week (following the labor day weekend). Finally, on tuesday I was able to talk to the service manager, [xxx] and was informed that they had contacted hyundai to see if others had encountered the same noise. A hyundai engineer had to come out and help diagnose the problem. They verified the noise was coming from the right rear shock tower. They removed the…

2,500 miles NHTSA complaint 941283 filed 2012-09-26

Purchased 2013 elantra less than a year ago with hankook tires. Driver side tire blew out on 6/15/14 at 11k miles. Thank god it happened going around a corner at slower speed than highway driving. Another tire on the rear was also blistered and ready to pop - we had to change before driving to avoid bending another rim should tire blow. Anyway, to make a long story short, neither dealer or tire manufacturer would take responsibility for this defect and cover under it their warranty. Out of pocket expenses currently at $1600. Had to purchase 4 good year tires (including rim, alignment, strut, etc) since no one is safe driving with tires that came with vehicle (18 yr old daughter is primary driver). *tr

11,000 miles NHTSA complaint 1082533 filed 2014-07-03

Also reported on the 2013 Hyundai Elantra

Other brake problem

201 reports median 55k

Other steering problem

193 reports median 35k

Other engine problem

141 reports median 65k

Other wheel or tire problem

94 reports median 10k

Other suspension problem

86 reports median 20k

How far this goes

This page is kept out of search results because 4 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 4 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does strut, shock or spring failure happen on the 2013 Hyundai Elantra?

Across 4 owner reports that included an odometer reading, half were filed by 5,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is strut, shock or spring failure on the 2013 Hyundai Elantra?

4 reports have been filed with NHTSA, about 0.0 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed