AtWhatMileage
Body · 145 owner reports

Other body or interior problem on the 2013 Ford Fusion

3 crashes 4 fires 7 injuries 1 death 15 of the 145 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 145
With an odometer reading 112
Reports per 1,000 built 1.4 per 1,000
Filed below 36,000 miles 22%
Mention a crash, fire or injury 15
Typical repair $200–$2,000
What it means when it happens Moderate
Rank among this year's problems 3rd

When other body or interior problem gets reported

Owners of the 2013 Ford Fusion report other body or interior problem at a median of 57,000 miles. A quarter of the reports come in before 38,000 miles and a quarter after 86,000 miles, from 112 reports that carried an odometer reading.

A part like this is normally expected to survive 88,000 miles. It is the 3rd most-reported problem on this model year.

The mileage distribution

The reported range runs from 12,000 miles at the tenth percentile to 105,000 miles at the ninetieth, a spread of 92,600 miles across the middle 80% of reports.

When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.

22% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 112 odometer readings owners gave.
10th25thMedian 75th90th
12,000 miles 37,875 miles 57,492 miles 85,500 miles 104,600 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 3 a crash, 4 a fire, 7 an injury and 1 a fatality are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $200–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 15 model years of this car. It shows up earliest on the 2017, at a median of 35,000 miles, and latest on the 2019 at 160,000 miles.

By volume the 2013 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Tl* the contact owns a 2013 ford fusion. The contact stated that he keyed in the code to unlock the doors via the numeric keyless entry but the trunk erroneously opened. The contact also stated that the doors did not always lock using the keyless entry system. The vehicle was taken to the dealer where the failure could not be replicated. The manufacturer was unable to provide assistance without the failure occurring during diagnostics. The failure mileage was 15 and the current mileage was 3,200. Updated 2/19/13 *cn

15 miles NHTSA complaint 957930 filed 2013-01-14

We really like our 2013 ford fusion - except for one major snafu - visibility when making a turn. The attached photo, made from the position of the driver's eyes, shows the problem. One must move their head forward and backward to view beyond the large blocked-out area behind the pillar to make sure there are no people or obstructions to the driver's intended path. In the attached photo over 50% of the crosswalk is not visible. There is also a problem when pulling up to a intersection to make a left turn, and looking to the right for oncoming traffic. A large portion of the roadway view is blocked. Very annoying and potentially dangerous. Too late now for modification but changes should be made for future models. A big and dangerous penalty to pay the for styling. The photo is at: http://www.reesphotos.com/temp/130617pib030-800.jpg. *tr

3,000 miles NHTSA complaint 987957 filed 2013-06-20

Tl* the contact owns a 2013 ford fusion. The contact stated that the metallic trim in the interior caused an extreme glare, making it difficult to see the road even when wearing sunglasses. The contact also mentioned that he sustained injuries to the eyes after being subjected to the bright reflection. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 14,578.

14,578 miles NHTSA complaint 1007421 filed 2013-09-05

Also reported on the 2013 Ford Fusion

Other steering problem

228 reports median 77k

Other engine problem

208 reports median 80k

Other powertrain problem

138 reports median 96k

Overheating

128 reports median 95k

Door latch or handle failure

128 reports median 63k

Seat belt or retractor failure

97 reports median 63k

How far this goes

Complaints are voluntary, so 145 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other body or interior problem happen on the 2013 Ford Fusion?

Across 112 owner reports that included an odometer reading, half were filed by 57,000 miles. A quarter were filed before 38,000 miles and a quarter after 86,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other body or interior problem on the 2013 Ford Fusion?

145 reports have been filed with NHTSA, about 1.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed