AtWhatMileage
Glass · 26 owner reports

Other visibility problem on the 2013 Ford Edge

Reports of this failure 26
With an odometer reading 21
Reports per 1,000 built 1.9 per 1,000
Filed below 36,000 miles 52%
Mention a crash, fire or injury 0
Typical repair $150–$1,400
What it means when it happens Moderate
Rank among this year's problems 16th

When other visibility problem gets reported

Owners of the 2013 Ford Edge report other visibility problem at a median of 35,000 miles. A quarter of the reports come in before 10,000 miles and a quarter after 70,000 miles, from 21 reports that carried an odometer reading.

A part like this is normally expected to survive 75,000 miles. It is the 16th most-reported problem on this model year.

The mileage distribution

The reported range runs from 2,000 miles at the tenth percentile to 110,000 miles at the ninetieth, a spread of 108,000 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

52% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 21 odometer readings owners gave.
10th25thMedian 75th90th
2,000 miles 11,600 miles 35,000 miles 70,000 miles 110,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 14 model years of this car. It shows up earliest on the 2007, at a median of 1,000 miles, and latest on the 2010 at 65,000 miles.

By volume the 2015 carries the most reports, with 37; the 2013 has 26. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Tl* the contact owns a 2013 ford edge. The contact stated while driving approximately 50 MPH the chrome on the steering wheel was blinded the driver and passengers vision. The vehicle was taken to a dealer who recommended she tint the windows. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 2,000. *tr

2,000 miles NHTSA complaint 986781 filed 2013-06-17

A crack developed in the lower left corner of the windshield (could have been started by a rock strike). Every time the defrosters were run (it was very cold weather), the crack would spread. It spread all the way to the opposite right corner in less than a week. *tr

2,000 miles NHTSA complaint 1004764 filed 2013-08-26

Tl* the contact owns a 2013 ford edge. The contact stated that while driving approximately 40 MPH, the air recirculation would independently shut off after five minutes of use. The failure caused inflammation of the contact's asthmatic symptoms. The vehicle was taken to a dealer, who informed the contact that was the way the manufacturer programmed the air recirculation system. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 6,000. Updated 02/25/14*lj

6,000 miles NHTSA complaint 1034321 filed 2014-01-24

Also reported on the 2013 Ford Edge

Other electrical problem

723 reports median 45k

Other body or interior problem

292 reports median 43k

Door latch or handle failure

206 reports median 46k

Other brake problem

204 reports median 83k

Other lighting problem

166 reports median 46k

How far this goes

Complaints are voluntary, so 26 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other visibility problem happen on the 2013 Ford Edge?

Across 21 owner reports that included an odometer reading, half were filed by 35,000 miles. A quarter were filed before 10,000 miles and a quarter after 70,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other visibility problem on the 2013 Ford Edge?

26 reports have been filed with NHTSA, about 1.9 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed