AtWhatMileage
Infotainment · 24 owner reports

Instrument cluster or gauge failure on the 2004 Buick Lesabre

Reports of this failure 24
With an odometer reading 18
Reports per 1,000 built 0.7 per 1,000
Filed below 36,000 miles 11%
Mention a crash, fire or injury 0
Typical repair $350–$1,400
What it means when it happens Moderate
Rank among this year's problems 3rd

When instrument cluster or gauge failure gets reported

Owners of the 2004 Buick Lesabre report instrument cluster or gauge failure at a median of 75,000 miles. A quarter of the reports come in before 50,000 miles and a quarter after 90,000 miles, from 18 reports that carried an odometer reading.

A part like this is normally expected to survive 90,000 miles. It is the 3rd most-reported problem on this model year.

The mileage distribution

The reported range runs from 40,000 miles at the tenth percentile to 105,000 miles at the ninetieth, a spread of 66,828 miles across the middle 80% of reports.

When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.

11% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 18 odometer readings owners gave.
10th25thMedian 75th90th
40,172 miles 49,081 miles 73,500 miles 91,496 miles 107,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $350–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure, every year of the Buick Lesabre

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 1997 Buick Lesabre instrument cluster or gauge failure 106k
  2. 2002 Buick Lesabre instrument cluster or gauge failure 43k
  3. 2003 Buick Lesabre instrument cluster or gauge failure
    no odometer readings given
    —
  4. 2004 (this one) 74k
  5. 2005 Buick Lesabre instrument cluster or gauge failure 65k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

The speedometer and tachometer on my 2004 buick lesabre failed to register at all on one occasion, and the tachometer registered erroneously high readings on another occasion. The instrument cluster was replaced at the dealer; since the warranty had expired some two months earlier, it cost me $330 for the replacement. The old part was not made available to me at all. Since I saw a television news report just today of other speedometer failures in gm cars and trucks, and since the report suggested submitting a report, I decided to do so even though my make and model of car was not mentioned. *jb

31,240 miles NHTSA complaint 618861 filed 2007-04-01

Speedometer failed, dash indicator not working. Dealer, desert buick in las vegas, refused to cover cost of replacement (est. $600-$800) yet 3 western states have sued gm over this failure, certainly a safety issue. Gm has a "campaign" to fix vehicles with less than 70,000 miles but desert buick will not fix my vehicle. *tr

59,824 miles NHTSA complaint 663613 filed 2008-03-30

Tl*the contact owns a 2004 buick lesabre. The contact noticed that the speedometer failed. The vehicle was taken to a local mechanic for an oil change and the contact informed him of the speedometer failure. The mechanic stated that the vehicle may be included in a recall. The contact called the dealer and they advised him to bring them the vehicle. No repairs have been made. The failure mileage was 45,500 and current mileage was 47,833.

45,500 miles NHTSA complaint 672066 filed 2008-06-02

Also reported on the 2004 Buick Lesabre

Other electrical problem

27 reports median 62k

Other body or interior problem

25 reports median 55k

Fuel gauge or level sensor failure

16 reports median 57k

Other engine problem

10 reports median 104k

Other powertrain problem

8 reports median 100k

Other wheel or tire problem

8 reports median 3k

How far this goes

Complaints are voluntary, so 24 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does instrument cluster or gauge failure happen on the 2004 Buick Lesabre?

Across 18 owner reports that included an odometer reading, half were filed by 75,000 miles. A quarter were filed before 50,000 miles and a quarter after 90,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is instrument cluster or gauge failure on the 2004 Buick Lesabre?

24 reports have been filed with NHTSA, about 0.7 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed