AtWhatMileage
Body · 10 owner reports

Window regulator or power window failure on the 2002 BMW 325I

Reports of this failure 10
With an odometer reading 9
Reports per 1,000 built 0.5 per 1,000
Filed below 36,000 miles 0%
Mention a crash, fire or injury 0
Typical repair $250–$900
What it means when it happens Moderate
Rank among this year's problems 5th

When window regulator or power window failure gets reported

Owners of the 2002 BMW 325I report window regulator or power window failure at a median of 55,000 miles. A quarter of the reports come in before 50,000 miles and a quarter after 70,000 miles, from 9 reports that carried an odometer reading.

A part like this is normally expected to survive 90,000 miles. It is the 5th most-reported problem on this model year.

The mileage distribution

The reported range runs from 50,000 miles at the tenth percentile to 105,000 miles at the ninetieth, a spread of 54,889 miles across the middle 80% of reports.

Reports bunched into a band this tight usually mean the component has a life of its own: it goes at roughly the same mileage regardless of who owns it.

0% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 9 odometer readings owners gave.
10th25thMedian 75th90th
47,711 miles 52,220 miles 57,000 miles 67,806 miles 102,600 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $250–$900 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure, every year of the BMW 325I

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 2001 BMW 325I window regulator or power window failure 78k
  2. 2002 (this one) 57k
  3. 2006 BMW 325I window regulator or power window failure 70k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Right rear passenger door window failure (stuck down). At dealer now being fixed. On 11/17/2005; left front driver door window failed stuck down. Replaced door regulator. Sun roof window stuck open; replaced window regulator. Unable to secure vehicle (2002 bmw 325i - 4 door) during times of failures and in case of accident probability of egress through windows doubtful. *jb

52,220 miles NHTSA complaint 565011 filed 2005-12-06

Right rear passenger door window failure (stuck down). At dealer now being fixed. On 11/17/2005; left front driver door window failed stuck down. Replaced door regulator. Sun roof window stuck open; replaced window regulator. Unable to secure vehicle (2002 bmw 325i - 4 door) during times of failures and in case of accident probability of egress through windows doubtful. *jb

52,220 miles NHTSA complaint 565012 filed 2005-12-06

I am taking my 2002 bmw 325i into the shop again tomorrow to fix the 4th power window regulator to break on the car since I purchased it last year. These have been covered under the warranty but the frequency at which this failure is occurring suggests a defect. Each time, the same symptoms were present: a loud crunching noise from the window and it gets stuck half way and no longer moves. This time, I had damage to my window tint. I have had to leave it overnight with the window down which is risky. The power regulator was replaced at the dealer each time. *jb

64,000 miles NHTSA complaint 602279 filed 2006-11-08

Also reported on the 2002 BMW 325I

Airbag inflator rupture

22 reports median 161k

Other lighting problem

16 reports median 75k

Other electrical problem

11 reports median 93k

Other body or interior problem

9 reports median 62k

Other visibility problem

8 reports median 57k

How far this goes

Complaints are voluntary, so 10 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does window regulator or power window failure happen on the 2002 BMW 325I?

Across 9 owner reports that included an odometer reading, half were filed by 55,000 miles. A quarter were filed before 50,000 miles and a quarter after 70,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is window regulator or power window failure on the 2002 BMW 325I?

10 reports have been filed with NHTSA, about 0.5 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed