AtWhatMileage
Suspension · 3 owner reports

Air suspension failure on the 2002 Audi Allroad

Only 3 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 3
With an odometer reading 3
Reports per 1,000 built 0.3 per 1,000
Filed below 36,000 miles 0%
Mention a crash, fire or injury 0
Typical repair $900–$4,500
What it means when it happens High
Rank among this year's problems 2nd

When air suspension failure gets reported

There are 3 reports of air suspension failure on the 2002 Audi Allroad, 3 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 95,000 miles. It is the 2nd most-reported problem on this model year.

The whole distribution

Percentiles of the 3 odometer readings owners gave.
10th25thMedian 75th90th
— — 132,000 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $900–$4,500 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure, every year of the Audi Allroad

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 2001 Audi Allroad air suspension failure 49k
  2. 2002 (this one) 132k
  3. 2003 Audi Allroad air suspension failure 94k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Tl*the contact owns a 2002 audi all road. The contact noticed that the headlight and self leveling light had illuminated on the instrument panel. After having a recall perform on his vehicle by the manufacturer. He did not notice any differences before hand. The current and failure mileage is 82000. The consumer stated the headlights still do not work and also the air bag suspension does not work. Updated 10/26/09

82,000 miles NHTSA complaint 731724 filed 2009-08-17

2002 audi allroad 2.7t. This vehicle is equipped with air suspension. The pump assembly is located under the car in between the rear wheels and has a protection cover. This car is allwheel drive and includes standard amenities such as a skibag. One would expect this car to hold well in cold climate. After 8 yrs of use, the pump assembly is corroded to the point where it has separated from its support. It is still operating, but now appears to rest on the protective cover, which itself is held by three fasteners also corroded and disintegrating. A concern is that the assembly falls off and presents a hazard for following vehicles, as well as a hazard for how the car handles as this pump feeds the air suspension. Pictures of the corroded assembly and cover fasteners are available. A search on audi-forum shows that there might be other instances of the same for this type of vehicle at about the same age. *tr

132,000 miles NHTSA complaint 806252 filed 2010-08-12

2002 audi allroad 2.7t. This vehicle is equipped with air suspension. The pump assembly is located under the car in between the rear wheels and has a protection cover. This car is allwheel drive and includes standard amenities such as a skibag. One would expect this car to hold well in cold climate. After 8 yrs of use, the pump assembly is corroded to the point where it has separated from its support. It is still operating, but now appears to rest on the protective cover, which itself is held by three fasteners also corroded and disintegrating. A concern is that the assembly falls off and presents a hazard for following vehicles, as well as a hazard for how the car handles as this pump feeds the air suspension. Pictures of the corroded assembly and cover fasteners are available. A search on audi-forum shows that there might be other instances of the same for this type of vehicle at about the same age. *tr

132,000 miles NHTSA complaint 806253 filed 2010-08-12

Also reported on the 2002 Audi Allroad

Sunroof failure or glass breakage

5 reports median 100k

Other body or interior problem

3 reports median 62k

Other electrical problem

1 reports median 150k

Other fuel system problem

1 reports median 20k

How far this goes

This page is kept out of search results because 3 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 3 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does air suspension failure happen on the 2002 Audi Allroad?

Across 3 owner reports that included an odometer reading, half were filed by 130,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is air suspension failure on the 2002 Audi Allroad?

3 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed